ICT Project Manager - Service

Ariston Group; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A multinational manufacturing company is seeking a skilled ICT Project Manager to lead various initiatives in their Sales and Service domains. The ideal candidate will have over 4 years of experience managing projects in similar environments, proficiency in CRM and ERP systems, and a university degree in a relevant field. Strong leadership, negotiation, and analytical skills are essential for this role. Full-time position available in Milano, Italy.

Competenze

• 4+ years of professional experience as Project Manager in multinational companies.
• PMI or Prince 2 certifications are a plus.
• Fluency in English.

Mansioni

• Lead the ICT projects from start to finish.
• Support demand collection focusing on Sales and Service.
• Manage project life cycle and coordinate resources.
• Monitor project status and manage changes.

Conoscenze

Project Management

Stakeholder Management

Sales Processes Knowledge

Agile Methodology

Problem Solving

Team Leadership

Negotiation Skills

Analytical Skills

Formazione

University degree in Information Technology, Computer Science, Engineering

Strumenti

Microsoft Dynamics 365

SAP ECC

SAP CRM

Descrizione del lavoro

The ICT Project Manager candidate will be part of the group ICT organization focused on Sales & Service area and will support the ICT organization in delivering every assigned project on time, on budget and on quality. He/she should have a solid background in both technical and business processes.

Responsibilities

• Being the ICT Project Leader for the assigned initiatives in his/her responsibility area;
• Supporting the demand collection from the business units/departments focusing mainly on Sales, Service, Marketing Processes;
• Managing full life cycle projects and coordinating the assigned resources (internal and/or external);
• Managing the external suppliers involved in our projects;
• Applying the project management methodology as per ICT standards (including Agile);
• Define project readiness and KPIs in accordance with the business;
• Monitoring and controlling the assigned projects and Change Request (CR) progress and cost;
• Reporting the status of the assigned projects (main outcomes, status, issues with proposed solutions, risks with mitigations actions etc…);

Requirements

• University degree in Information Technology, Computer Science, Engineering (or similar);
• 4+ years of professional experience as Project Manager in multinational companies;
• Good knowledge of Sales, Service and Marketing processes;
• Good knowledge and experience on CRM, ERP systems and route to Market WEB applications (Microsoft Dynamics 365 CRM Service/Marketing/Sales, Sap ECC or SAP CRM will be a plus);
• PMI or Prince 2 certifications are a plus;
• Excellent communication and negotiation skills;
• Good relationship management with internal and external stakeholders;
• Target oriented with problem solving attitude;
• Strong team leading skills;
• Organizational and analytical skills;
• Fluency in English.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Manufacturing