HR Business Partner, PXT, PXT

Amazon Inc.; Parma; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Amazon is seeking an HR Business Partner to drive operational excellence and organizational health at assigned sites, partnering with field leaders to translate priorities into action and improve employee experience. You will work onsite across multiple sites, balance business needs with Amazon values, coach leaders, lead engagement programs, and ensure safety and policy compliance.

The role blends strategic thinking with hands-on people management.

Qualifications

• Bachelor's degree or equivalent.
• Fluent verbal and written communication in English and Italian.
• Experience in human resources or equivalent (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing).
• Experience supporting and/or leading employee-focused processes such as onboarding, benefits, investigations, training and/or talent management.

Responsibilities

• Foster two-way communication between employees and leaders through feedback mechanisms like Voice of the Associate, roundtables, and GEMBA walks.
• Execute and monitor employee engagement strategies and recognition programs, including budget planning and employee appreciation activities.
• Build an environment where employees feel safe and included, establishing Employee Resource Groups and ensuring equitable talent practices.
• Maintain meaningful floor presence across the site, gathering insights and identifying early signs of disengagement.
• Conduct regular site walks to assess workplace conditions and maintain facility standards in alignment with Amazon standards.
• Partner with site leaders and safety teams to ensure consistent execution of safety programs.
• Lead community initiatives at your site(s), partnering across your node and with Public Policy and Public Relations teams.
• Improve site effectiveness by identifying systemic patterns, addressing root causes, and ensuring consistent, fair application of policies.
• Use data analytics to identify emerging trends, predict challenges, and implement proactive solutions.
• Coach Business Leaders on effective people management practices, including performance feedback, team development, and employee relations matters.

Skills

English fluency

Italian language

Education

Bachelor's degree or equivalent

Job description

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People Experience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Business Partner is responsible for operational excellence and organizational health at assigned site(s), serving as an individual contributor partnering directly with Field Leaders and site leadership teams. You will strengthen culture and deliver business results by translating organizational priorities into actionable plans, executing business goals through data-driven decision making, and partnering with campus leaders to improve the employee experience. This role is accountable for the end-to-end employee experience, owning site-level feedback mechanisms, recognition programs, and environment standards that shape trust, engagement, and performance.

You will be expected to work onsite at an Amazon facility, supporting multiple sites within your region (campus) with regular mobility across assigned locations.

Key job responsibilities

Employee Experience & Engagement

• Foster two-way communication between employees and leaders through feedback mechanisms like Voice of the Associate, roundtables, and GEMBA walks
• Execute and monitor employee engagement strategies and recognition programs, including budget planning and employee appreciation activities
• Build an environment where employees feel safe and included, establishing Employee Resource Groups and ensuring equitable talent practices
• Maintain meaningful floor presence across the site, gathering insights and identifying early signs of disengagement

Operational Excellence & Site Standards

• Conduct regular site walks to assess workplace conditions and maintain facility standards in alignment with Amazon standards
• Partner with site leaders and safety teams to ensure consistent execution of safety programs
• Lead community initiatives at your site(s), partnering across your node and with Public Policy and Public Relations teams
• Improve site effectiveness by identifying systemic patterns, addressing root causes, and ensuring consistent, fair application of policies

Data-Driven Decision Making & Technology

• Use data analytics to identify emerging trends, predict challenges, and implement proactive solutions
• Drive adoption of HR technology solutions, AI, and self-service tools while maintaining high-touch service delivery in critical moments

Strategic PXT Leadership

• Partner with site leadership to balance operational needs with Amazon's values and people priorities
• Coach Business Leaders on effective people management practices, including performance feedback, team development, and employee relations matters
• Support change implementation by reinforcing messaging, addressing resistance, and helping leaders translate change into local routines
• Execute core PXT processes while building trust and influence through sound business acumen

A day in the life

Your day will be a dynamic blend of strategic thinking and data-driven decision-making. You'll leverage advanced analytics and AI-enabled tools to identify trends, anticipate business needs, and develop solutions that enhance workplace experience. From coaching leadership teams on workforce management to driving HR process excellence, you'll collaborate with Field leaders on operational objectives and team effectiveness. You'll maintain strong floor presence, building partnerships across all levels while contributing to meaningful workplace improvements through site walks, employee feedback sessions, and strategic initiatives.

Success comes from your ability to navigate organizational dynamics, lead change initiatives, and make high-judgment decisions in ambiguous situations. Through business acumen, data-driven insights, and strategic partnerships, you'll help create a workplace culture where employees feel valued and empowered.

Basic Qualifications

• Bachelor's degree or equivalent
• Fluent verbal and written communication skills in English and Italian
• Relevant experience within human resources or equivalent (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing).
• Experience supporting and/or leading employee-focused processes such as onboarding, benefits, investigations, training and/or talent management

Preferred Qualifications

• Master's Degree or MBA
• Experience supporting operational environments (manufacturing, distribution, or similar)
• Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience
• Demonstrated ability to build effective partnerships with business leaders
• Experience handling employee relations matters and conducting workplace investigations
• Strong coaching and influencing skills with ability to guide leaders through complex situations
• Experience supporting employee engagement and development initiatives with measurable impacts on employee retention or satisfaction

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated.

Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements.

In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.