Housekeeping Manager

Mangia's; Pollina; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A distinguished hospitality brand is seeking a Housekeeping Manager to lead the team at its Pollina Resort. This role involves ensuring the highest standards of cleanliness and comfort for guests, supervising daily operations, and maintaining brand standards. Candidates should have prior luxury hospitality experience, strong knowledge of housekeeping operations, and excellent leadership skills. Competitive seasonal contract with career growth opportunities offered.

Servizi

Career growth opportunities

Dynamic and collaborative work environment

Ongoing training and professional development courses

Competenze

• Proven experience in luxury hospitality, preferably in 5-star hotels.
• Strong knowledge of housekeeping operations and quality standards.
• Ability to manage and motivate a team.

Mansioni

• Plans housekeeping operations based on occupancy and service needs.
• Supervises housekeeping team and ensures quality and efficiency.
• Monitors room readiness and cleanliness standards across all areas.
• Implements hygiene protocols and ensures compliance with safety standards.

Conoscenze

Luxury hospitality experience

Housekeeping operations knowledge

Leadership skills

Organizational abilities

Fluency in English

Attention to detail

Descrizione del lavoro

Housekeeping Manager

Mangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper‑upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four‑ and five‑star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate Italian heritage, nature, and lifestyle. Reflecting our commitment to excellence and international recognition, two of our resorts proudly belong to the prestigious Autograph Collection by Marriott, while one is part of the refined Curio Collection by Hilton.

We are looking for a Housekeeping Manager to lead our housekeeping team and ensure the highest standards of cleanliness and comfort at Mangia's Pollina Resort for the upcoming 2026 season. The role involves organizing daily operations, supervising staff, maintaining brand standards, and enhancing the overall guest experience.

Key Responsibilities

• Plans housekeeping operations based on occupancy and service needs
• Supervises housekeeping team and ensures quality and efficiency
• Monitors room readiness and cleanliness standards across all areas
• Coordinates with Front Office and Maintenance for timely interventions
• Manages inventory of linen, amenities, and cleaning supplies
• Participates in recruitment, training, and performance evaluations
• Implements hygiene protocols and ensures compliance with safety standards
• Leads department meetings and collaborates with other teams
• Controls costs and monitors departmental budget and productivity
• Reviews operational reports and guest feedback
• Works toward guest satisfaction targets and cleanliness review scores

Requirements

• Proven experience in luxury hospitality, preferably in 5‑star hotels
• Strong knowledge of housekeeping operations and quality standards
• Familiarity with property management systems and housekeeping software
• Leadership skills and ability to manage and motivate a team
• Excellent organizational and communication abilities
• Fluency in English; additional languages are a plus
• Attention to detail and commitment to excellence

What we offer

• Seasonal Contract
• Career growth opportunities within the company
• Dynamic and collaborative work environment
• Ongoing training and access to professional development courses

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industry

Hospitality