Housekeeper, Hotel Cervo e Hotel Cala di Volpe, Costa Smeralda

Marriott Hotels Resorts; Porto Cervo; In loco; EUR 20.000 - 25.000; Tempo pieno

Descrizione del lavoro

A global hospitality company in Sardegna seeks a dedicated Housekeeping team member to ensure cleanliness in guest rooms and public areas. Responsibilities include responding to guest requests, maintaining supplies, and delivering quality customer service. This full-time position requires no prior experience and offers a supportive work environment. Ideal candidates will possess strong time management and customer service skills.

Competenze

• No high school diploma or G.E.D. equivalent.
• No related work experience.
• No supervisory experience.
• No license or certification required.

Mansioni

• Respond promptly to requests from guests and other departments.
• Fill cart with supplies and transport cart to assigned area.
• Clean bathrooms and replace guest amenities.
• Check that all appliances are present and working.
• Welcome and acknowledge all guests according to company standards.

Conoscenze

Time Management

Customer Service

Hotel Experience

Taleo

Hospitality Experience

Laundry

Guest Relations Experience

Cleaning Experience

Maintenance

Employment & Labor Law

Heavy Lifting

Custodial Experience

Descrizione del lavoro

POSITION SUMMARY

Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash dirty linen and room service items. Check that all appliances are present in the room and in working order. Straighten desk items furniture and appliances. Dust polish and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g. in guest rooms and hallway).

Follow all company and safety and security policies and procedures; report any maintenance problems safety hazards accidents or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move lift carry and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees including bending twisting pulling and stooping. Stand sit kneel or walk for an extended period across an entire work shift. Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

QUALIFICATIONS

• Education: No high school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.

EMPLOYMENT DETAILS

• Employment Type: Full-Time
• Experience: years
• Vacancy: 1

KEY SKILLS

• Time Management
• Customer Service
• Hotel Experience
• Taleo
• Hospitality Experience
• Laundry
• Guest Relations Experience
• Cleaning Experience
• Maintenance
• Employment & Labor Law
• Heavy Lifting
• Custodial Experience

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.