Hotel Relationship Manager

Bebeerelationship; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A hospitality management company in Milano is seeking an experienced Hotel Relationship Manager to oversee a portfolio of hotels across Southern Europe. The ideal candidate will focus on maximizing partner satisfaction through effective relationship building and communication. Key responsibilities include maintaining strong partnerships, developing customer engagement strategies, and collaborating with internal teams. This role is essential for driving revenue growth and ensuring partner success.

Competenze

• Proven experience in a similar role or industry with a proven track record of success.
• Strong ability to build relationships with hotel partners.
• Capacity to analyze situations and provide effective solutions.

Mansioni

• Maximize partner satisfaction by addressing concerns promptly.
• Strengthen hotel partner relationships and drive revenue growth.
• Develop strategies to improve customer engagement and retention.
• Collaborate with internal stakeholders for seamless communication.

Conoscenze

Excellent communication skills

Interpersonal skills

Problem-solving ability

Relationship building

Formazione

Degree in Hospitality or Business Administration

Descrizione del lavoro

Hotel Relationship Manager

We are seeking a Hotel Relationship Manager to oversee and support a portfolio of hotels across Southern Europe. The role is focused on maximizing partner satisfaction, strengthening day-to-day relationships and driving revenue growth through effective communication and relationship building.

Main Responsibilities

• To maximize partner satisfaction by identifying and addressing concerns in a timely manner, thus maintaining strong relationships with hotel partners.
• To strengthen day-to-day relationships with hotel partners and drive revenue growth through effective communication.
• To develop and implement strategies to improve customer engagement and retention by identifying opportunities for growth and improvement.
• To collaborate with internal stakeholders to ensure seamless communication and coordination between all departments.

Key Requirements

• Proven experience in a similar role or industry with a proven track record of success.
• Excellent communication and interpersonal skills with the ability to build strong relationships with hotel partners.
• Ability to problem-solve and analyze situations to find effective solutions.
• A degree in a related field such as Hospitality, Business Administration or a related field.