Hostess di sala apprendistato- Aethos Monterosa

Aethos; Champoluc; In loco; EUR 28.000 - 35.000; Tempo pieno

Descrizione del lavoro

A luxury resort in Champoluc, Italy, is seeking a Hostess for the upcoming winter season. You will be the first point of contact for guests, ensuring a memorable dining experience through exceptional service. Responsibilities include managing reservations, assisting guests, and collaborating with the team to create a welcoming atmosphere. The ideal candidate will be fluent in English and Italian and have a passion for hospitality, alongside a strong commitment to service excellence. Training and development opportunities are offered.

Servizi

Professional development and training opportunities

Special rates on stays and services at our hotels

Competenze

• Fluent in English & Italian.
• Minimum 1 year of experience in hospitality valued.
• Genuine enthusiasm for the hospitality industry.
• Willingness to work flexible hours including weekends.
• Strong communication and problem-solving skills.

Mansioni

• Greet guests warmly and manage reservations.
• Deliver high-end service and maintain a polished presentation.
• Collaborate effectively with kitchen and front-of-house staff.
• Anticipate guest needs and enhance dining experience.

Descrizione del lavoro

Who We Are

Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That's the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just ‘having a job’. Everyone who works at Aethos can make a personal impact on the community and company – great ideas can come from anywhere. We are a young and dynamic hospitality company that understands the value of time with friends and loved ones. We make a conscious choice towards sustainability and wellbeing, and the luxury of time and space. We stand for freedom from the stresses and anxieties of modern life. We want to be the first choice for anyone who seeks respite and refuge from the boring, the stressful, and the unsustainable. That's why we define hospitality differently: while all of our decisions should be made with the community and needs of our guests in mind, we always thrive to create a community that we want to be part of and that improves the world around us. We invite you to be part of our story.

About Aethos Monterosa

In the middle of the Aosta Valley, below the Monte Rosa and Cervino glaciers, lies Aethos Monterosa – a 30-room five-star active luxury resort featuring two F&B outlets, a SPA, and its own climbing and ice climbing wall. We are expanding the property with 20 additional rooms and are looking for an outstanding team to join us for the upcoming winter season.

The essence of great hospitality is always an exceptional team—that’s why we are looking for you!

Overview

Join our outstanding team as a Hostess and be the first point of contact, setting the tone for a memorable dining experience. If you’re passionate about hospitality, enjoy engaging with guests, and thrive in a dynamic, fast-paced environment, this is the perfect opportunity for you. As the welcoming face of our restaurant, you’ll greet guests with warmth and professionalism, manage reservations, and ensure smooth seating arrangements. Your role is essential in creating a welcoming atmosphere and contributing to the exceptional service that makes Aethos unique.

Essential Job Functions and Responsibilities

• Service Excellence: Can you deliver high-end service with grace and confidence? You’ll handle orders, communicate clearly with the kitchen, manage timing, and ensure perfect presentation—making sure every element of service is smooth, polished, and aligned with our standards.
• Team Collaboration: Are you a reliable link between guests, kitchen, and team? You’ll work hand-in-hand with commis, sommeliers, and fellow waitstaff, supporting each other to deliver exceptional service. When the pressure rises, you keep your cool—and lift the team with you.
• Attention to Detail: Do you notice the little things others might miss? From perfect table settings to refilling glasses before guests ask, you’ll anticipate needs and maintain high standards throughout the entire service. Precision and discretion are part of your natural rhythm.
• Upselling & Guest Experience: Can you enhance the experience with subtle suggestions? Whether it’s recommending a wine pairing or highlighting a special dish, you’ll use your knowledge to subtly guide guests toward the best possible choices—adding value to both their meal and the business.

Key Qualifications & Requirements

• Fluent in English & Italian is a must
• Experience: Previous experience in hospitality (minimum 1 year) is highly valued, though a passion for service and a natural ability to host are equally important.
• Hospitality Mindset: Must possess a genuine enthusiasm for the hospitality industry, with a warm, approachable, and guest-first attitude.
• Flexibility: Willingness to work flexible hours, including evenings, weekends, and during special events, as required by the hotel's operations.
• Problem-Solving & Communication: Strong ability to make thoughtful decisions, handle guest feedback constructively, and resolve issues with professionalism and care.
• Reliability: Consistent attendance and punctuality are required in line with Aethos scheduling standards, which may vary based on hotel needs.
• Compliance: Adherence to all Aethos Hotel standards, health and safety regulations, and operational procedures to ensure a smooth and secure environment for guests and staff.
• Team Contribution: Actively seek ways to improve service, enhance team productivity, and contribute to a positive and solution-oriented work culture.
• Professional Demeanor: Maintain a consistently warm, friendly, and genuine presence while upholding the highest standards of professionalism.

What We Offer

• Professional development and training opportunities, with possibilities for growth within the Aethos brand
• Special rates on stays and services at our hotels

We are very much looking forward to your application.

Application should be in English.