Field Service Support Technician (m/f/d)

Alpitronic; Bolzano; In loco; EUR 38.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

High-tech projects

Opportunities for advancement

Attractive bonus system

Further training opportunities

Descrizione del lavoro

A leading e-mobility company is looking for a Headquater Technician (m/f/d) to provide global technical support and on-site assistance. This role requires strong knowledge in electrical systems, excellent communication skills, and a solid educational background in electrical engineering. Join a dynamic team focused on innovation and growth in the sustainable technology sector.

Competenze

• Solid knowledge of electrical systems and troubleshooting; prior service experience is a plus.
• Strong English language skills; other languages are an advantage.
• Willingness to travel for assignments.

Mansioni

• Perform complex troubleshooting, upgrades, and commissioning tasks across global locations.
• Provide on-site support for special customer cases and escalated technical issues.
• Support international service teams with targeted interventions.

Conoscenze

Customer focus

Excellent communication skills

Structured work style

Electrical systems knowledge

Team collaboration

Formazione

Vocational training or technical college in electrical engineering

Strumenti

MS Office

Descrizione del lavoro

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• Perform complex troubleshooting, upgrades and commissioning tasks across global locations
• Provide on-site support for special customer cases, pilot installations and escalated technical issues
• Support international service teams through targeted interventions and expertise sharing
• Deliver remote technical guidance to our Field Service Technicians via phone, video call and digital tools
• Contribute to internal training programs and help shape hands-on learning experiences for new Technicians
• Collaborate on strategic projects, including prototype testing, product enhancements and process optimization
  
  
  

Your Responsabilities

• Perform complex troubleshooting, upgrades and commissioning tasks across global locations
• Provide on-site support for special customer cases, pilot installations and escalated technical issues
• Support international service teams through targeted interventions and expertise sharing
• Deliver remote technical guidance to our Field Service Technicians via phone, video call and digital tools
• Contribute to internal training programs and help shape hands-on learning experiences for new Technicians
• Collaborate on strategic projects, including prototype testing, product enhancements and process optimization
  
  
  

Your Qualifications & Skills

• Completed vocational training or technical college in electrical engineering, electronics or mechatronics
• Solid knowledge of electrical systems and troubleshooting; prior service experience is a plus
• Proficient in MS Office
• Familiar with electrical service standards and safety regulations
• Strong customer focus and excellent communication skills
• Structured and independent work style
• Willingness to travel
• Excellent English languages skills, other language skills are an advantage
  
  

OUR COMMITMENT

• Innovative work environment in a young, dynamic team
• High-tech projects in the future-proof sector of e-mobility
• Opportunities for advancement in a growing company
• A wide range of further training opportunities
• Attractive bonus system and performance-related pay
• Additional company benefits
  
  

WHY ALPITRONIC

Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).

WHAT MAKES WORKING FOR US SPECIAL

We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Appliances, Electrical, and Electronics Manufacturing

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