Head Waiter

Crazy Pizza; Milano; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading restaurant brand in Milano seeks a Head Waiter to ensure impeccable service and guest satisfaction. Requirements include 2+ years in high-end dining, exceptional customer service skills, and strong knowledge of food and beverages. This role offers a competitive salary, career advancement opportunities, and a dynamic work environment.

Servizi

Competitive salary

Career advancement opportunities

Employee discounts

Competenze

• Minimum of 2 years of experience as a waiter in high-end restaurants.
• Exceptional customer service skills.
• Strong knowledge of food, wine, and beverages.

Mansioni

• Lead the section within the dining area for efficient service.
• Inspire and motivate commis and runners.
• Be the primary point of contact for guest requests.

Conoscenze

Customer service skills

Knowledge of food and beverages

Attention to detail

Strong communication

Descrizione del lavoro

At Crazy Pizza, we are a lot more than just pizza; we bring the passion and spirit of Italy to tables with incredible service and top‑notch dishes in exclusive locations worldwide. Founded on innovation and excellence, Crazy Pizza, part of Majestas Group, is renowned for bold flavors, fresh ingredients, and exceptional service.

A Head Waiter at Crazy Pizza

As a Head Waiter/Waitress, you play a crucial role in ensuring the seamless operation of your section during service. Working closely with our restaurant and bar teams, you will deliver impeccable service.

You will be responsible for:

• Lead a specific section within our dining area, ensuring smooth and efficient service.
• Inspire and motivate your commis and runners to consistently achieve high standards throughout service.
• Be the primary point of contact for guest requests, resolving them promptly and professionally.
• Promote and upsell our food and beverage offerings while taking orders and closing bills in your designated area.
• Maintain the cleanliness of your designated dining area to meet company standards, always creating a welcoming atmosphere.
• Inform the Restaurant Manager of any issues to ensure quick and effective resolution.
• Excel in a dynamic, fast‑paced environment where quality and guest satisfaction are top priorities.

Who are you?

• A minimum of 2 years of experience as a waiter in high‑end restaurants.
• Exceptional customer service skills with a passion for creating a high‑end dining experience.
• Strong knowledge of food, wine, and beverages, with the ability to make informed recommendations.
• A keen eye for detail, ensuring the highest presentation and service standards.
• Enthusiastic, energetic, and able to thrive in a fast‑paced, dynamic environment.
• Strong communication skills with a friendly and engaging personality.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• A team player who enjoys working with others to create a seamless guest experience.

Why us?

• Competitive salary and benefits package.
• Career advancement opportunities within the Crazy Pizza brand.
• Dynamic and luxurious work environment.
• Employee discounts on dining and entertainment services.

Crazy Pizza is committed to diversity, equity, and inclusion. As an equal opportunity employer, we encourage applicants from all backgrounds, regardless of race, religion, color, nationality, ethnic origin, gender, gender identity, pregnancy, sexual orientation, age, marital status, or disability. We celebrate and support the unique contributions of every individual.