Head Teller (Waipahu Branch)

First Hawaiian Bank; Roma; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading financial institution in Italy is seeking a customer-focused Head Teller for their branch. Responsibilities include providing exceptional customer service, processing transactions, promoting bank products, and supervising the branch's tellers. The ideal candidate will have strong sales skills and experience in the banking industry. This is a mid-senior level, full-time position with competitive compensation and a comprehensive benefits program.

Servizi

Comprehensive benefits program

Competenze

• 1 year as an FHB Senior Teller or 2 years as an FHB Teller with cross-training.
• 1 year as a Teller (or equivalent) at another financial institution with 2 years supervisory experience.
• Knowledge of retail and wholesale banking preferred.

Mansioni

• Provide stellar customer service and process transactions.
• Promote bank products and supervise Branch Tellers.

Conoscenze

Customer interaction skills

Verbal communication

Attention to detail

Sales skills

Problem-solving skills

Team leadership

Formazione

High school diploma or equivalent

Descrizione del lavoro

Job Summary

Head Teller (Waipahu Branch) – First Hawaiian Bank.

We are looking for a customer‑focused Head Teller to join our Waipahu branch. The role involves providing stellar customer service, processing transactions, promoting bank products, and supervising Branch Tellers.

Compensation

Pay range: $19.00–$22.50 per hour, commensurate with experience, plus sales incentives.

Work Schedule

Monday–Friday 8:00 AM–4:30 PM (hours may vary). Saturday 9:00 AM–1:00 PM on a rotation basis.

Required Qualifications

• High school diploma or equivalent.
• 1 year as an FHB Senior Teller; or
• 2 years as an FHB Teller with cross‑training for supervisory duties; or
• 1 year as a Teller (or equivalent) at another financial institution with at least 2 years of supervisory and cashiering experience.
• Knowledge of retail, mortgage/loans/deposits, and wholesale banking preferred.
• Excellent customer interaction skills.
• Strong verbal and interpersonal communication.
• Attention to detail and discretion with confidential information.
• Basic math skills and ability to balance cash.
• Sales skills to drive business development.
• Ability to work independently with minimal supervision.
• Familiarity with branch operations concepts, procedures, and practices.
• Demonstrated team‑leadership ability.
• Ability to work under pressure and meet deadlines.
• Problem‑solving skills.
• Ability to resolve complex staff and customer issues.
• Exercise sound judgment.

Benefits

We offer a comprehensive benefits program for all employees.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Finance and Sales

Industries

Banking

EEO Statement

First Hawaiian Bank values fairness, inclusion, and opportunity and welcomes applications from all eligible candidates. Our full EEO statement is available on our website.