Head of Luxury Rooms & Guest Experience

Experteer Italy; Roma; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A luxury hotel in Rome is seeking a Director of Rooms to oversee the Rooms department and ensure exceptional service delivery. The ideal candidate should have a Bachelor’s degree in Hospitality and at least four years of experience in guest services, including two years in management. Proficiency in English and Italian is required, along with a valid EU Work Permit. This position offers an opportunity to be part of a pioneering wellness-oriented hotel.

Competenze

• Minimum four years guest service/hotel experience with two years in management.
• Strict adherence to LQA standards is required.
• EU Work Permit is necessary.

Mansioni

• Ensure exceptional products and services within brand operating standards.
• Lead and manage Rooms department to provide high-quality service.
• Handle financial returns related to revenue generation and profitability.

Conoscenze

Leadership

Cost management

Customer service

Fluency in English

Fluency in Italian

Formazione

Bachelor’s degree in Hospitality or Hotel Management or Business Administration

Descrizione del lavoro

A luxury hotel in Rome is seeking a Director of Rooms to oversee the Rooms department and ensure exceptional service delivery. The ideal candidate should have a Bachelor’s degree in Hospitality and at least four years of experience in guest services, including two years in management. Proficiency in English and Italian is required, along with a valid EU Work Permit. This position offers an opportunity to be part of a pioneering wellness-oriented hotel.