Head of Internal Controls & Quality – EU Bank

Revolut; Milano; In loco; EUR 140.000 - 210.000; Tempo pieno

Descrizione del lavoro

Revolut is seeking a Head of Internal Controls & Quality Management to lead first-line risk and controls across Revolut Europe Bank. You’ll oversee operational risk and quality of execution while ensuring our first-line defence remains airtight as we scale.

You’ll build automated risk systems, define risk appetite, and governance policies, collaborating with Product teams to embed preventive and detective controls throughout the lifecycle and drive swift remediation of issues.

Competenze

• 8+ years of experience managing operational risk, compliance risk, and internal controls within a high-growth fintech, retail bank, or complex matrix financial institution.
• In-depth knowledge of European regulatory requirements and product governance standards.
• Experience working with second and third lines of defence to clear regulatory hurdles.
• Expertise in control implementation, automated testing, and remediation of root causes.
• Ability to transform processes from first principles and build effective platforms.
• Strategic planning to manage cross-functional interdependencies and deliver resilient results.
• Excellent communication to explain complex risks to executives.
• Strong analytical and problem-solving skills to identify control vulnerabilities.

Mansioni

• Building and scaling first-line risk, compliance, and control teams with automated end-to-end risk management.
• Owning the first-line Risk and Compliance function to ensure regulatory requirements are met throughout product lifecycles.
• Governing the New Initiatives Committee and approving operational changes and rollouts.
• Defining and enforcing first-line risk appetite across core product offerings.
• Designing a scalable internal control framework with standardised data and automated testing.
• Collaborating with Product teams to embed automated controls into the product lifecycle.
• Implementing continuous monitoring and rapid remediation for control deficiencies.
• Driving consumer trust by analyzing complaints and addressing systemic issues.
• Maintaining regulatory engagement and relationships with control lines.
• Supporting Revolut Europe Bank objectives and leading strategic control planning.

Conoscenze

Operational risk management

Regulatory knowledge (EU)

Governance and defence lines

RCSA management

Root-cause remediation

Strategic planning

Stakeholder communication

Data-driven analysis

Descrizione del lavoro

Revolut is seeking a Head of Internal Controls & Quality Management to lead first-line risk and controls across Revolut Europe Bank. You’ll oversee operational risk and quality of execution while ensuring our first-line defence remains airtight as we scale.

You’ll build automated risk systems, define risk appetite, and governance policies, collaborating with Product teams to embed preventive and detective controls throughout the lifecycle and drive swift remediation of issues.