Head of Housekeeping & Guest Experience

Villa Igiea; Palermo; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A luxury hotel in Palermo is seeking an Executive Housekeeper to manage housekeeping operations, ensuring excellent guest care and standards of cleanliness. This role requires strong leadership, the ability to manage team performance, and familiarity with hotel management software. Candidates should have intermediate English and Italian skills and experience in a similar role, preferably at an international level. The position offers career development opportunities and a permanent contract under the tourism sector labor agreement.

Servizi

Permanent contract according to C.C.N.L. Settore Turismo

Career development opportunities

Reduced rate for hotel stays

Discounts at bars and restaurants

Competenze

• Intermediate/Advanced English and Italian knowledge required.
• Professional experience in a similar role at international level.
• Awareness of LQA standards.

Mansioni

• Manage the housekeeping department for optimal guest service.
• Inspect areas to ensure cleanliness and maintenance.
• Oversee linen inventory and order supplies.

Conoscenze

Managing Team Performance

Personal Effectiveness

Personal and team development

Business awareness

Service excellence

Technically skilled

Strumenti

Microsoft Office Applications

Hotel management software (e.g. Opera)

Descrizione del lavoro

A luxury hotel in Palermo is seeking an Executive Housekeeper to manage housekeeping operations, ensuring excellent guest care and standards of cleanliness. This role requires strong leadership, the ability to manage team performance, and familiarity with hotel management software. Candidates should have intermediate English and Italian skills and experience in a similar role, preferably at an international level. The position offers career development opportunities and a permanent contract under the tourism sector labor agreement.