Head of Global Operational Compliance

Chiesi Group; Parma; Hybrid; EUR 73,000 - 100,000; Full time

Benefits offered by this job

Company car

Pension

Private medical insurance

Wellbeing programme

Flexible benefits programme

Relocation support

Job summary

The Life Cycle Quality Head at Chiesi Group leads quality operations across manufacturing sites and laboratories from Parma, Italy. Reporting to the Global Quality Operations VP, the role ensures harmonized quality approaches and continuous improvement across sites.

The position requires strong leadership, strategic thinking, and excellent communication to align quality processes, drive compliance, and oversee validation activities. Parity between on-site and remote work is available.

Qualifications

• Proven leadership in quality operations across multiple sites.
• Excellent stakeholder communication and relationship-building.
• Strategic thinker with ability to drive improvements in quality performance.

Responsibilities

• Oversee integrated quality operations to ensure product quality and KPIs across sites.
• Coordinate quality processes with site Quality Directors and lead the Global Quality Council.
• Collaborate with Compliance to meet internal and regulatory requirements.
• Provide strategic leadership to embed a culture of quality excellence.

Skills

Leadership

Communication

Strategic thinking

Cross-functional collaboration

Job description

Chiesi is an international research-focused biopharmaceutical group with 90 years’ experience, operating in more than 30 countries, with its Headquarter in Parma, Italy. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas. Discover more here.

At Chiesi we are thinking generations ahead, driving sustainable innovation with purpose. This fosters a culture of reliability, transparency, and ethical behaviour at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure our impact.

Diversity and inclusion are at the heart of who we are. We believe our differences make us stronger. We are a vibrant ecosystem of passionate, talented individuals united by strong values, each bringing unique perspectives that help us to continuously challenge the status quo for the better.

Global Technical Operations & Supply

Global Technical Operations & Supply (Global TechOp&S) is Chiesi’s global manufacturing and supply area, responsible for ensuring consistent, outstanding quality, service and value across our end‑to‑end supply chain. Global TechOp&S oversees the entire lifecycle of the drug: from process optimization and industrialization, to manufacturing, engineering, quality oversight, and supply chain management. Throughout this journey, Operational Excellence drives continuous improvement. This end‑to‑end model is powered by our four manufacturing sites - Parma (IT), Blois (FR), Santana de Parnaíba (BR), and Nerviano (IT) - together with our Virtual Plant network of external partners.

What you will do

Within the Global Quality Operations department, we are seeking a Life Cycle Quality Head to lead and oversee quality operations management across our manufacturing facilities and laboratories. This role is pivotal in ensuring a harmonized quality approach and driving continuous improvement initiatives across all sites.

The role is based in Parma Italy, with a line report to the Global Quality Operations Vice president and has the report of a small team. The main focus is the Global Quality operations oversight and harmonization.

You will be responsible for

• Integrated Quality operations Management:
  • Support to oversee and ensure the consistent quality of products manufactured across our Chiesi Farmaceutici SPA sites, to respect the Quality KPI’s and to manage all Global quality-related topics within the group, including the handling of potential non-conformities, deviations and change control.
  • Support to establishes guidelines for the validation of systems and processes according to national and international GMP regulations.
  • Supervise to guarantee the compliance of the Validation processes and collaborate on the drafting of Validation Project Plans and Validation Final Reports. Set goals and timelines, evaluate data, and coordinates corrective actions.
• Cross-Site Coordination: Collaborate closely with the Quality Directors at each site to address common challenges (i.e. business continuity assessments, Corporate Audits, Inspection from Authorities). Support to align quality process and to coordinate the Quality Council at Local and Global Level (Tier1 and Tier 2)
• Collaboration with Compliance: Work alongside the Compliance teams to ensure that quality standards meet internal and regulatory requirements.
• Strategic Leadership: Provide strong leadership and guidance to drive a culture of quality excellence throughout the organization.

We would prefer for you to have

• Strong Leadership: Demonstrated ability to lead, influence, and collaborate with cross-functional teams across multiple sites. Experience in change management and governance framework development.
• Excellent Communication: Outstanding relationship-building skills, with the capacity to communicate complex quality issues clearly to various stakeholders.
• Strategic Thinker: Ability to analyze processes, foresee challenges, and implement effective solutions that enhance overall quality performance

Location

The primary work location is Parma (Italy). The role offers flexibility, combining on‑site presence with remote work.

Budgeted Salary Range

The budgeted salary range approved for this role is between € 73.000 and € 100.000. This range reflects the typical compensation expected for candidates with the experience and expertise required for the position.

Final offer may vary based on the selected candidate's skills, experience, qualifications, overall profile, and internal equity considerations.

This role is eligible to participate in an annual bonus scheme, subject to company and individual performance.

In addition, we offer a comprehensive benefits package including company car, pension, private medical insurance, wellbeing programme, flexible benefits programme.

What we offer

No matter where your path starts at Chiesi, it leads to inspiring possibilities. Your future is our focus, and we are committed to nurturing your development in our dynamic, friendly environment with access to resources and training every step of the way.

We provide top-class benefits, including comprehensive healthcare programs, work-life balance initiatives, and robust relocation support. Our salary package is competitive, comprising a basic salary, performance bonuses, and benefits benchmarked against the external market. Additionally, we offer flexible working arrangements, remote work options, and tax assistance services for foreign colleagues, all designed to help you thrive.

Chiesi is an equal opportunity employer committed to hiring a diverse workforce at all levels of our business. All qualified applicants receive consideration for employment based on attitude and merit, without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military status, gender identity or expression, or any other basis protected by applicable laws. This policy applies to all aspects of employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.