Groups & Events Agent

Castiglion del Bosco, A Rosewood Hotel; Toscana; In loco; EUR 10.000 - 30.000; Part-time

Descrizione del lavoro

A luxury hotel in Tuscany is seeking a dedicated Groups & Events Agent for the 2026 season. The successful candidate will manage event logistics, collaborate with clients, and ensure high service standards. Candidates must possess strong organizational skills and proficiency in both Italian and English. This entry-level role offers exciting growth opportunities within the hotel’s global expansion plans.

Competenze

• Strong written and spoken Italian and English.
• Superb organizational skills.
• Detail-oriented with exceptional communication skills.
• Ability to work effectively in a team.

Mansioni

• Assist in planning event and hotel experience details with clients.
• Anticipate client needs and suggest unique experiences.
• Participate in weekly meetings to communicate event details.
• Manage accurate Banquet Event Orders.
• Maintain organized event information.

Conoscenze

Strong written and spoken Italian

Strong written and spoken English

Superb organizational skills

Attention to detail

Effective teamwork

Exceptional communication skills

Descrizione del lavoro

Join to apply for the Groups & Events Agent role at Castiglion del Bosco, A Rosewood Hotel

We are recruiting for a Groups & Events Agent position to join the team at Castiglion del Bosco, A Rosewood Hotel for the 2026 season.

Discover your Calling

As Groups & Events Agent, you will be responsible for providing full assistance to the Groups & Events Team, ensuring that all incoming objectives are met and that events run smoothly.

Essential duties and responsibilities

• Assist the Groups & Events Manager/Executive in planning all event and hotel experience details with the client, including food and beverage selection, menu tastings, audio‑visual needs, equipment rental, supplier details & referral, guestroom reservations, transportation, recreational activities, and more.
• Anticipate client needs while suggesting unique and memorable experiences.
• Participate in the weekly BEO meeting to communicate all information on upcoming events to the operational departments.
• Ensure that all definitive functions are detailed accurately on Banquet Event Orders, signed by clients, and distributed to designated departments on a timely basis.
• Maintain organized events information and assist with any additional event-related projects or duties.
• Maintain a complete knowledge of Rosewood high standards of service and hospitality, departmental policies, and service procedures.
• Exhibit a friendly, caring, and courteous manner when dealing with guests, staff, and fellow employees.

Job Requirements

• Strong written and spoken Italian and English.
• Superb organizational skills.
• Detail‑oriented.
• Ability to work effectively as part of a team.
• Ensure guest and employee privacy and security by respecting confidential information.
• High level of attention to detail and refined manners with exceptional communication skills.
• Model the company’s culture, vision, mission and core values at all times.

Being part of the Rosewood team means that learning and development opportunities are available, and with the hotel being a key part of Rosewood’s global expansion plans, this role could be a stepping‑stone to exciting international career opportunities.

Referrals increase your chances of interviewing at Castiglion del Bosco, A Rosewood Hotel by 2×.

Seniority level

Entry level

Employment type

Contract

Job function

Sales and Business Development

Industries

Hospitality