Graduate Shift Manager near Amsterdam Schiphol

Amazon; Pisa; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading logistics company in Italy seeks an Operations Manager to oversee Delivery Service Partners, ensuring efficiency and quality. Responsibilities include managing daily operations, promoting best practices, and supporting continuous improvement initiatives. The ideal candidate should have a Bachelor's or Master's degree and proficiency in data analysis and MS Office. Strong communication skills in English and Dutch are essential. This position offers career development opportunities and the chance to work in a dynamic environment.

Servizi

Career development opportunities

Supportive work environment

Competenze

• University degree completed before start date.
• Relevant experience using data to influence decisions.
• Advanced proficiency in written and spoken English and Dutch.

Mansioni

• Monitor and audit plans for Delivery Service Partners.
• Promote best practices and continuous improvements.
• Manage sortation area that handles parcel delivery.
• Implement operational plan for the department.

Conoscenze

Data analysis

Communication skills

MS Office proficiency

Problem-solving

Formazione

Bachelor's or Master's degree

Degree in logistics, economics, or engineering

Descrizione del lavoro

Key job responsibilities

• Monitor and audit plans for Delivery Service Partners, including staffing, schedules, quality initiatives, and performance levels
• Promote best practice and continuous process improvements across your team in areas like health and safety and productivity
• Ensure there is on-the-road capacity for deliveries including during peak business times
• Help to pilot new service types on-site, such as electric vehicles and cargo bikes
• Carry out performance reviews with Delivery Service Partners

A day in the life

On a daily basis, you’ll manage a specific sortation area that handles parcels or parcel delivery. You'll be based at one of our operational sites and work on a variety of shifts. You’ll help your team stay safe and meet their productivity goals by promoting a culture of best practice and making sure it’s upheld by everyone. You’ll also work with a variety of delivery service partners to get packages out to customers.

When you’re not completing on-the-ground tasks, you’ll work on implementing the operational plan for your department and assist with multiple continuous improvement projects throughout the year. Your tasks will include managing your area with the help of daily indicators and identify opportunities to improve standards and performance.

If you’re looking to develop your career, you’ll be able to access development and mentorship opportunities to help you progress at Amazon.

A start would be possible from 2026.

About the team

Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.

Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.

Basic Qualifications

• University degree (Bachelor's or Master's degree), completed before start date
• Relevant experience in using data or anecdotal evidence to influence business decisions
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
• Advanced proficiency in written and spoken English and Dutch

Preferred Qualifications

• Relevant experience of communicating with internal and external stakeholders
• Experience in a logistical working environment
• Current studies or recently acquired bachelor's or master's degree in logistics, economics, engineering, or a comparable field of study

Equal Opportunity

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.