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Amazon Italia Logistica S.R.L. is seeking an Area/Shift Manager to lead a large, diverse team at an operational site in Italy. You will focus on safety, productivity, and meeting business objectives while addressing daily challenges with colleagues and partners.
The role requires a university degree, strong English skills, and experience in data analysis. You will collaborate with multiple teams to optimise processes and ensure exceptional customer service as part of Amazon's logistics
When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.
The applicable collective agreement for this role is Logistics. The position is classified at level 2 or above, depending on the candidate’s skills, competences and experience.
You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.