GM&E Sales Manager

Apex Alliance Venice 1 S.P.A.; Venezia; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading hotel chain in Venice is seeking an experienced GM&E Sales Manager to join their team. Responsibilities include planning group stays and events, managing room allotments, and ensuring guest satisfaction. Candidates must have at least 2 years of experience in the hospitality sector, strong negotiation skills, and fluency in both Italian and English. This role offers a competitive salary and opportunities for professional growth within a dynamic hotel environment.

Servizi

Competitive salary and benefits

Opportunities for career advancement

Comprehensive training programs

Private health insurance

Discounted accommodation rates

Competenze

• Minimum of 2 years’ experience in Groups, Meetings & Events in hospitality.
• Fluency in Italian and English; additional languages are a plus.
• Positive, solution-focused attitude balancing targets and satisfaction.

Mansioni

• Plan and coordinate groups, meetings, and events.
• Manage room allotments for revenue optimization.
• Conduct site inspections and collect feedback.

Conoscenze

Customer service

Time management

Communication

Negotiation

Organizational skills

Strumenti

Delphi.fdc

Hilton OnQ

Opera

Descrizione del lavoro

Overview

We are looking for an experienced and service-oriented GM&E Sales Manager to join our commercial team at Hampton by Hilton Venice Isola Nuova hotel. This role is pivotal in planning and executing successful group stays, meetings, and events, while driving revenue and ensuring exceptional guest satisfaction throughout the entire event journey.

Responsibilities

• Plan and coordinate groups, meetings, and events in line with brand and service standards
• Manage room allotments for internal and contracted events, ensuring optimal occupancy and revenue
• Demonstrate thorough knowledge of hotel facilities, products, and services to support client needs and promote upselling
• Support the Commercial Leader in identifying opportunities to increase hotel revenue, including upselling and cross-selling
• Adhere to hotel policies and procedures, particularly regarding timely collection of event information, deposits, billing, and contracts
• Conduct site inspections, pre-conference meetings, and post-event feedback sessions with clients, ensuring a smooth customer journey from planning to departure
• Assist in data collection, analysis, and reporting related to events, sales performance, and forecasts
• Collaborate with the sales team to develop and implement effective sales strategies and promotional campaigns
• Actively participate in commercial activities such as client call days, sales blitzes, and marketing campaigns to generate new leads and strengthen existing relationships

Requirements

• Commitment to delivering an outstanding level of customer service—even under time pressure
• A positive, solution-focused attitude with a healthy balance between commercial targets and client satisfaction
• Confidence in handling negotiations and managing complex conversations with professionalism
• Strong time management, organizational, and communication skills
• Minimum of 2 years’ experience in Groups, Meetings & Events, preferably within the hotel or hospitality sector
• Working knowledge of Delphi.fdc and hotel PMS (Hilton OnQ, Opera, or similar) is highly advantageous
• Fluency in Italian and English; additional languages are a plus

We offer

• Competitive salary and benefits package.
• Opportunities for professional growth and career advancement within a leading hotel brand.
• A supportive and collaborative work environment that values innovation and teamwork.
• Comprehensive training and development programs.
• A chance to make a significant impact in a brand-new hotel setting.
• Private health insurance or its alternatives after the probation period.
• Discounted rates for accommodation and F&B in international branded hotels.

We look forward to receiving your application!

The personal data provided will be processed solely for the purpose of personnel selection, in compliance with EU Regulation 2016 / 679 (GDPR).

The search is open to all candidates, pursuant to Legislative Decree 198 / 2006 and subsequent amendments and additions. This announcement is in line with our policy of equal opportunities and inclusion.