Global TAM - Remote (UAE/APAC/EMEA)

Medium; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading user behavior analytics platform is seeking a proactive Technical Account Manager to serve as the main technical advisor for strategic clients. This remote role involves providing expert guidance to clients, ensuring smooth product adoption, and maintaining high customer satisfaction. The ideal candidate has 5+ years of experience, thorough technical knowledge, and strong communication skills. Employees enjoy career growth opportunities, competitive salaries, and the flexibility of remote work.

Servizi

Competitive salary

Career growth opportunities

Flexible paid time off

Laptop reimbursement

Ongoing training and development opportunities

Competenze

• 5+ years of experience in a technical account management, solutions engineering, or consulting role.
• Ability to communicate complex technical details to non-technical stakeholders.
• Proficiency in Linux, macOS, and Windows operating systems.

Mansioni

• Act as the main technical advisor for strategic clients.
• Provide technical support and advanced troubleshooting.
• Coordinate with internal teams to resolve issues.

Conoscenze

Technical account management

Linux

PostgreSQL

Jira

Cloud computing

Analytical thinking

Strumenti

Intercom

AWS

Microsoft Azure

Descrizione del lavoro

A leading user behavior analytics platform is seeking a proactive Technical Account Manager to serve as the main technical advisor for strategic clients. This remote role involves providing expert guidance to clients, ensuring smooth product adoption, and maintaining high customer satisfaction. The ideal candidate has 5+ years of experience, thorough technical knowledge, and strong communication skills. Employees enjoy career growth opportunities, competitive salaries, and the flexibility of remote work.