Global Junior Technical Training Specialist

SGS Italia; Lombardia; On-site; EUR 28,000 - 42,000; Full time

Job summary

SGS Italia is seeking a Junior Technical Training Specialist to design and deliver technical training for the Medical device segment, ensuring employees acquire the necessary skills for conformity assessments under MDR/IVDR/ISO13485/MDSAP. The role involves converting content into effective online and in-person training materials and supporting certification processes.

You will collaborate with SMEs, manage training records, and schedule sessions while staying current on medical device

Qualifications

• Bachelor level education in engineering, science, or related fields.
• Experience in the medical devices sector (IVD/MD).
• Proven track record in training technical skills in online and face-to-face formats.
• Fluency in English and strong communication skills.

Responsibilities

• Develop and deliver technical training programs for the Medical device segment employees.
• Convert training material into engaging e-learning modules with SMEs.
• Administer training certificates, enrollments and records in the learning system.
• Schedule trainings including CPD, webinars, workshops and peer-review activities.
• Maintain up-to-date knowledge of EU MDR/IVDR/ISO13485/MDSAP to ensure compliant training.

Skills

Fluent English

Teaching & mentoring

E-learning & F2F training

Communication

Internal client focus

Project management

Relationship building

Education

Bachelor's degree (engineering/science or related)

Job description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. At SGS, we have an open corporate and international culture. We offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and are committed to supporting your development within the company. Our business principles include: Integrity, Health, Safety & Environment, Quality & Professionalism, Respect, Sustainability, and Leadership.

Main Purpose of Role

The Junior Technical Training Specialist –is a crucial role, responsible for, development and delivery of technical training programs for Medical device segment employees.

This role is ensuring that Medical device segment employees are supported in acquiring the necessary skills and knowledge for effective conformity assessments in the ever-evolving landscape of medical device regulations.

Key Accountabilities

• Training Course Preparation: Support the Training team in the preparation and maintenance of core training courses related to medical devices, & MDR/IVDR/ISO13485/MDSAP. This includes conversion of raw training material into e-learning modules, leveraging your own technical knowledge and collaborating with Subject Matter Experts (SMEs) to ensure all content is highly effective and meets defined learning outcomes.
• Routine administration support to competence and training team including but not limited to training certificates management, enrolments, training records upload into CAPCAP and collaboration with CV reviewers.
• Peer Reviews and Assessments: Assist the Training team in conducting peer reviews and marking assessments for trainee exercises, such as Technical File mirror review, to ensure understanding of the conformity assessment process.
• Training Scheduling: Support the Training team in scheduling training sessions (including CPD, webinars, workshops, Team Calibration and peer-review activities) and tracking the progression and qualification status of new trainees.
• Regulatory Knowledge: Proactively maintain current and in-depth knowledge of relevant medical device regulations, including the EU MDR/IVDR/ISO13485/MDSAP, to ensure all training materials and delivery methods are compliant.

Skills & Knowledge

• Fluent in English
• Teaching & Mentoring Skills: Ability to effectively impart knowledge and support the learning process.
• E-learning and F2F Training: Proficiency in both online and face-to-face training methodologies.
• Communication: Excellent communication skills to convey complex information clearly.
• Internal Client Focus: Prioritising the needs and expectations of internal stakeholders.
• Project Management & Teamwork: Ability to manage projects and collaborate within a team environment.
• Building Relationships: Establishing and maintaining positive relationships with stakeholders

Experience

Essential

• Experience in the field of medical devices gained in the IVD/MD industry.
• Proven experience in progressively training technical skills, preferably within multinational organizations both in online and face to face methodologies.

Desirable

• Setting priorities and working with minimum supervision.

Bachelor level education, preferable in engineering, science, or research-based subjects or modules.

Please note that we are only open to candidates that hold a valid work permit in their country of residence.