Global HRIS Solutions Specialist- Workday (Maternity Cover - 12 months)

Kion Group; Cernusco sul Naviglio; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading international logistics company is seeking a Global HR Solutions Specialist to enhance HR processes and support Workday system improvements. The ideal candidate will possess a Bachelor's degree and at least 3 years of relevant experience in HRIS roles. Strong project management, communication, and analytical skills are essential for success in this position. Join our dynamic team in Cernusco sul Naviglio, Italy, and contribute to impactful HR solutions.

Servizi

Career Development

Competitive Compensation and Benefits

Global Opportunities

Competenze

• 3+ years in HRIS/HR Transformation consulting or HRIS roles based on Workday.
• Ability to drive projects to completion.
• Experience with ticketing systems.

Mansioni

• Monitor Workday support requests and improve service quality.
• Resolve ticketing issues as main point of contact.
• Conduct audits of Workday System Security role assignments.

Conoscenze

Project initiation and management

Customer management

Communication skills

HR business analysis

Workday process improvement

Formazione

Bachelor’s Degree in Human Resources or similar

Strumenti

Salesforce

Workday HCM

Descrizione del lavoro

Global HR Solutions (HRS) Specialist – Overview

Dematic has an immediate need for a Global HR Solutions (HRS) Specialist to join our winning team. In this role, you will be a core team member to Dematic's Global HR Solutions organization, which partners with our broader HR organization to deliver innovative and effective technical and process-oriented solutions across the various tools and technology we leverage today. This includes integration support, technology enhancements, and corporate-driven implementations. In this role, you will be working in both functional performance and integration.

We Offer

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Equal Employment Opportunity Statement

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Tasks and Qualifications

This is What You Will do in This Role

• Monitor Workday support requests volume through Salesforce reporting and recommend ways to reduce quantity and improve service quality and speed
• Main point of contact in resolving tickets
• Dematic’s Workday System Security expert, understand the security design and application to Dematic organization, work with users on security setup requests and conduct periodic audits of security role assignments
• Support in and help to drive process improvement projects in partnership with HR Solutions team
• Assists in change management and roll out of training activities related to HR Solutions
• Consult with HR users to understand business needs and translate them into functional system enhancement requirements
• Liaise with parent company, KION, central support and implementation team to design and deliver enhancements
• Partner with HR Project Managers and Business Analyst to support the continuous improvement of HR processes and the identification of automation opportunities
• Partner with HR Reporting, HRIS, and IT teams to improve connections and integrations with downstream systems and data mining activity

What We Are Looking For

• Bachelor’s Degree in Human Resources or similar business field
• 3+ years in HRIS/HR Transformation consulting or HRIS roles based on Workday in complex organizations
• Workday HCM and other Workday modules certifications are a plus
• Ability to initiate and drive projects to completion
• Experience with ticketing systems and management of incidents/Service requests with a structured and organized approach
• Experience in assessing/analyzing HR business requirements and identification of technical solutions
• Ability to proactively identify HR and/or Workday improvement opportunities
• Ability to see the big picture and make relevant connections between different HR processes
• Excellent customer management and business literacy skills, able to accurately interpret business objectives and needs
• Excellent verbal and written communication skills, able to convey complex information in a clear and concise manner
• Strong ability to balance competing priorities and flexibility to re-prioritize
• Ability to maintain confidentiality of sensitive data and topics
• Ability to proactively identify and address potential gaps in processes or information in order to ensure successful implementation of projects
• Ability to collaborate with internal and external teams to build partnerships that drive synergies and alignment to ensure successful execution of projects
• Ability to establish strong working relationships with key stakeholders in order to truly understand and proactively meet their needs.