Global Customer Success & SAP Specialist

Freudenberg; Pinerolo; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A global manufacturing leader is seeking a dedicated candidate for customer support and order management in Pinerolo, Italy. Responsibilities include order validation and communication with customers, along with monitoring order statuses and addressing claims. Ideal candidates should have a Bachelor's Degree in a relevant field, fluent English and German skills, and preferably some SAP experience. Join a forward-thinking team that values diversity and inclusivity.

Competenze

• Bachelor's Degree in a relevant field; advanced degree preferred or compensating experience.
• Customer service experience is a plus.
• Fluent in English and German.

Mansioni

• Conduct order validations and entries.
• Confirm customer order receipt, creation, and delivery.
• Monitor and track order statuses, managing claims and returns.
• Provide consistent communication between customers and production.
• Serve as the primary contact for customer issues.
• Support transfer projects and process improvements.

Conoscenze

SAP experience

Fluent-level English

Fluent-level German

Formazione

Bachelor's Degree in Language or Economic Field

Descrizione del lavoro

A global manufacturing leader is seeking a dedicated candidate for customer support and order management in Pinerolo, Italy. Responsibilities include order validation and communication with customers, along with monitoring order statuses and addressing claims. Ideal candidates should have a Bachelor's Degree in a relevant field, fluent English and German skills, and preferably some SAP experience. Join a forward-thinking team that values diversity and inclusivity.