Global CRM Insights Specialist

Kiko Milano; Bardi; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A global cosmetics brand in Italy is seeking a Client Insights Specialist to enhance its Customer Data & Insights team. The role involves analyzing customer behavior to deliver data-driven insights that influence CRM and marketing strategies. Candidates should have at least 1-2 years of experience in CRM analytics and a quantitative degree, with proficiency in Power BI and SQL. This position offers an opportunity to shape personalized customer experiences and support business growth.

Competenze

• 1-2 years of experience in CRM analytics, customer insights, or data strategy.
• Proficient in Power BI and Excel for visual storytelling.
• Familiarity with marketing automation platforms.
• Fluency in English.

Mansioni

• Own and evolve the global customer insights framework.
• Lead RFM and segmentation models, analyzing customer behavior.
• Partner with local CRM teams for advanced analyses.
• Build and maintain automated dashboards and KPI reporting systems.

Conoscenze

CRM analytics

Customer insights

Data strategy

Analytical mindset

Data manipulation

Formazione

MSc or BSc in a quantitative field

Strumenti

Power BI

SQL

Python

Descrizione del lavoro

A global cosmetics brand in Italy is seeking a Client Insights Specialist to enhance its Customer Data & Insights team. The role involves analyzing customer behavior to deliver data-driven insights that influence CRM and marketing strategies. Candidates should have at least 1-2 years of experience in CRM analytics and a quantitative degree, with proficiency in Power BI and SQL. This position offers an opportunity to shape personalized customer experiences and support business growth.