Global Consumer Experience Specialist (m/w/d)

Dr. Schär; Postal; On-site; EUR 35,000 - 50,000; Full time

Benefits offered by this job

In-house canteen

Flexible working hours

Health and pension fund

In-house daycare center

Training opportunities

Job summary

A leading food company in Postal, Italy, is seeking a Global Consumer Experience Specialist to enhance their social media community and manage content creation. The ideal candidate will have a Bachelor's degree in Marketing and 1-3 years of relevant experience, along with strong communication skills. This position offers opportunities for growth and an engaging work environment with various perks.

Qualifications

• 1-3 years of relevant experience in Consumer Experience or Community Management.
• Fluency in English; additional languages are a plus.
• Proactive in engagement strategies.

Responsibilities

• Grow and engage the brand’s social media community.
• Coordinate content creation with partners.
• Collaborate with market teams for events and activations.

Skills

Strong communication skills

Social media awareness

Trend identification

Education

Bachelor’s degree in Marketing or related field

Tools

Zendesk

Job description

Global Consumer Experience Specialist (m/w/d)

Join to apply for the Global Consumer Experience Specialist (m/w/d) role at Dr. Schär

Global Consumer Experience Specialist (m/w/d)

Join to apply for the Global Consumer Experience Specialist (m/w/d) role at Dr. Schär

Direct message the job poster from Dr. Schär

Dr. Schär is a global community of innovative and collaborative people, free to think outside the box and to unlock their full potential in terms of creativity, capability, and courage.

To support our growing company, we are currently looking for

Global Consumer Experience Specialist (m/w/d)

Your responsibilities:

• Community Management and Consumer Experience: Grow and engage the brand’s social media community while monitoring trends and feedback. Provide insights, manage crises, and consumer service alignment and support.
• Content Management: Coordinate content creation with creators and partners, ensuring smooth workflows. Maintain asset libraries and review content for brand consistency and visual alignment.
• Offline Communication Support: Collaborate with market teams to plan and execute events and activations. Deliver toolkits and post-event insights to ensure consistent brand experiences.

Your profile:

• Bachelor’s degree in Marketing, Business Economics or a related field
• 1-3 years of relevant experience in the field of Consumer Experience, Community Management or Communication
• Strong communication and social skills and a strategic mindset with a consumer-centric approach
• Trend-aware and proactive in identifying engagement strategies and digitally native with a strong understanding of online platforms and tools
• Knowledge of Zendesk is a plus
• Fluency in English; additional languages are a plus
• Global Mindset: Working in an international environment
• Perfect Start: An individual "Onboarding Program" and support from your buddy
• Food: An in-house canteen, fresh fruit and snacks
• Childcare: An in-house daycare center and “Dr. Schär Kids Care”
• Flexibility: Life-phase-oriented work with flexible working hours and smart working
• Long Term Wellbeing: Health and pension fund and in-house fitness program
• Growth: Dr. Schär Academy with a variety of training opportunities and language programs
• Playtime & Team Spirit: Calcetto, table tennis, lunch roulette in the in-house garden
• Magic Moments: Company parties, events, and gifts

We look forward to receiving your online application or via WhatsApp!

Winkelau Nr. 9, I-39014, Postal, Italy

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Food and Beverage Manufacturing

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