General Manager, Hampton by Hilton Venice Isola Nuova

Apex Alliance Hotel Management; Venezia; In loco; EUR 80.000 - 120.000; Tempo pieno

Descrizione del lavoro

A leading hotel management company in Venice seeks a General Manager to lead operations and ensure delivery of exceptional guest experiences. The role requires a strong background in hotel operations, with excellent leadership skills and fluency in Italian and English. A competitive compensation package and supportive work environment are offered.

Servizi

Competitive compensation package

Private health insurance

Discounted rates for stays and dining

Opportunities for learning and advancement

Competenze

• Strong track record in hotel operations, ideally with 5+ years in a General Manager or senior leadership role.
• Proven success in revenue management, guest satisfaction, and team development.
• Deep knowledge of hotel financials, operations, sales & marketing, and HR.

Mansioni

• Lead all aspects of daily hotel operations, ensuring alignment with Hilton brand standards.
• Approve departmental budgets and guide financial planning and performance.
• Drive profitability, service quality, and employee engagement across all departments.

Conoscenze

Hotel operations management

Revenue management

Guest satisfaction

Team development

Interpersonal skills

Fluent in Italian

Proficient in English

Descrizione del lavoro

Join us at Hampton by Hilton Venice Isola Nuova, where hospitality meets modern comfort in one of the world’s most iconic destinations. As part of the Hilton family and managed by Apex Alliance Hotel Management, our hotel offers reliable service, smart design, and heartfelt Hamptonality every day. We are now seeking a results‑driven and people‑focused General Manager to lead the team and ensure our hotel continues to deliver operational excellence and memorable guest experiences.

Key Responsibilities

• Lead all aspects of daily hotel operations, ensuring alignment with Hilton brand standards and Apex Alliance goals.
• Approve departmental budgets and guide financial planning, forecasting, and scorecard performance.
• Drive profitability, service quality, and employee engagement across all departments.
• Oversee sales and marketing activity; contribute to commercial strategy and business development.
• Represent the hotel in guest interactions, handling feedback with professionalism and care.
• Lead the Executive Committee and Department Heads to meet or exceed service and revenue objectives.
• Hire, coach, and develop department leaders, fostering a performance-driven culture.
• Build strong working relationships with ownership, aligning on strategic plans and long‑term vision.
• Actively collaborate with corporate teams to implement policies and contribute feedback on brand‑wide initiatives.

Supportive Functions

• Represent the hotel at industry and community events.
• Maintain relationships with local educational institutions and support hospitality outreach.
• Participate in Hilton and Apex Alliance meetings and development initiatives.
• Use hotel systems for effective planning, reporting, and team communication.

Candidate Profile

• Strong track record in hotel operations, ideally with 5+ years in a General Manager or senior leadership role.
• Proven success in revenue management, guest satisfaction, and team development.
• Deep knowledge of hotel financials, operations, sales & marketing, and HR.
• Excellent interpersonal, written, and presentation skills.
• Fluent in Italian and proficient in English.
• Confident in managing multiple priorities, leading diverse teams, and working with ownership and corporate stakeholders.
• Strategic mindset with hands‑on leadership style and commitment to Hilton values.

What We Offer

• Competitive compensation package based on experience and competencies.
• A dynamic, supportive work environment in an international hospitality setting.
• Private health insurance or local equivalent after probation.
• Exclusive discounted rates for stays and dining at Hilton and Apex Alliance hotels worldwide.
• Opportunities for continuous learning and professional advancement.