HR Consultant presso Randstad Professional Italia
The Sales & Marketing division of Randstad Professional, specializing in the search and selection of Middle and Senior Management, for an important company operating in the Hospitality sector, is looking for a:
General Manager
Responsibilities
- Drive business growth and profitability by identifying new revenue streams and developing business plans to maximize guest engagement and market share.
- Collaborate with Sales and Marketing to ensure strong competitive positioning.
- Lead and manage the Executive Committee and Leadership teams, promoting accountability, cohesion, and high performance.
- Cultivate strong owner relations, providing regular updates on operational activities, key metrics (guest/employee), and overall hotel performance.
- Stay informed on industry and market trends and monitor competitor strengths/weaknesses.
- Ensure budget adherence and take necessary actions to maximize profitability and ROI for owners.
- Oversee the execution of learning, development, and succession plans.
- Maintain excellence in service delivery and ensure consistent adherence to brand standards across all hotel functions.
- Enhance brand presence in the community by proactively creating and leveraging a strong network of stakeholders, partners, and influencers.
- Analyze business data (market share, financial performance, inventory, engagement) and respond proactively to changes.
- Ensure compliance with all relevant legal, safety, operations, and labor standards and conduct company audits.
- Foster a strong culture of respect, equality, and fairness.
- Engage with guests and leaders regularly to gauge satisfaction and address gaps.
Requirements and Skills
- Bachelor's or Master's degree in Business Administration, Hotel & Restaurant Management or related disciplines.
- 6–8 years of experience in similar managerial roles in the luxury hospitality sector.
- Proven experience in opening, relaunching or repositioning hotel properties.
- Solid strategic leadership and organizational development skills, with an aptitude for building high-performance teams.
- Excellent financial analysis, budgeting and operational management skills.
- Results‑oriented approach, continuous improvement and excellent customer experience.
- Excellent communication, interpersonal and negotiation skills.
Workplace
Rome
Seniority level
Director
Employment type
Full‑time
Job function
Management
Industries
Hospitality