Functional Analyst

Sky Italia; Milano; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

A leading telecommunications company is seeking a Functional Analyst in Milan. You will work with Operations to identify functional gaps and design monitoring solutions to enhance operational quality. The ideal candidate has expertise in functional analysis, a strong understanding of software principles, and is fluent in English. This role offers opportunities to collaborate with various teams to ensure the effectiveness of monitoring tools and strategies.

Competenze

• Experience in functional analysis and nice to have experience with monitoring requirements.
• Ability to understand complex architectures and video workflows.
• Proven knowledge of how software systems and/or platforms interact.
• Solid understanding of software development principles.

Mansioni

• Identify functional gaps and translate requirements into scalable solutions.
• Collaborate with stakeholders to capture needs and ensure solution alignment.
• Design reliable monitoring solutions that meet precise requirements.
• Verify compliance with SLAs and internal standards.

Conoscenze

Functional analysis

Communication skills

Analytical skills

Problem-solving skills

Understanding of video workflows

Experience with monitoring requirements

Fluent in English

Strumenti

Docker

Kubernetes

Cloud deployment solutions

Descrizione del lavoro

Sky Group is looking for a Functional Analyst

Our Group Monitoring Engineering Team in the Origination & Distribution Department is looking for a passionate Functional Analyst to work across multiple platforms and support Operations and Support teams by defining and implementing monitoring. You’ll be part of a team in charge of providing Operations and Support teams with a consistent, reliable and innovative set of tools for real-time monitoring and control.

This role will be key in maintaining the quality of Sky operations as well as the stability of our platforms.

If you stand out as a leader in Monitoring working with developers to deliver quality software at every step, then we would like to hear from you.

What you’ll do :

• Work alongside Operations to identify functional gaps, understand technical and functional requirements, and translate them into practical, scalable solutions.
• Collaborate with stakeholders across the business to clearly capture their needs and goals, ensuring alignment throughout the solution lifecycle.
• Partner with Solution Architects, Software Developers, Tech Leads, and Product Owners to design reliable and resilient monitoring solutions that follow industry best practices and meet precise requirements.
• Ensure the technical feasibility of proposed solutions and verify compliance with SLAs and internal standards.
• Provide support and guidance during the development and implementation phases to ensure systems are meeting the defined functional and technical requirements.
• Support the broader Group Monitoring team and Operations in adopting best practices and automation.
• Contribute to the Group-wide monitoring strategy.

What you’ll bring :

• Experience in functional analysis and a nice to have experience with monitoring requirements.
• Ability to understand complex architectures and video workflows.
• Proven knowledge of how software systems and / or platforms interact and operate, with motivation to understand technical details.
• Solid understanding of software development principles (e.g., APIs, integration patterns) to collaborate effectively with engineering teams.
• Familiarity with containerization (Docker), orchestration (Kubernetes), and Cloud deployment solutions.
• Nice to have knowledge of broadcast principles.
• Demonstrable analytical and problem-solving skills.
• Excellent communication and relationships management skills.
• Fluent in written and verbal English.
• Motivation to learn, make improvements, and to help the department grow and improve.