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Functional Analyst

Sky Italia

Milano

In loco

EUR 45.000 - 65.000

Tempo pieno

28 giorni fa

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Descrizione del lavoro

A leading telecommunications company is seeking a Functional Analyst in Milan. You will work with Operations to identify functional gaps and design monitoring solutions to enhance operational quality. The ideal candidate has expertise in functional analysis, a strong understanding of software principles, and is fluent in English. This role offers opportunities to collaborate with various teams to ensure the effectiveness of monitoring tools and strategies.

Competenze

  • Experience in functional analysis and nice to have experience with monitoring requirements.
  • Ability to understand complex architectures and video workflows.
  • Proven knowledge of how software systems and/or platforms interact.
  • Solid understanding of software development principles.

Mansioni

  • Identify functional gaps and translate requirements into scalable solutions.
  • Collaborate with stakeholders to capture needs and ensure solution alignment.
  • Design reliable monitoring solutions that meet precise requirements.
  • Verify compliance with SLAs and internal standards.

Conoscenze

Functional analysis
Communication skills
Analytical skills
Problem-solving skills
Understanding of video workflows
Experience with monitoring requirements
Fluent in English

Strumenti

Docker
Kubernetes
Cloud deployment solutions
Descrizione del lavoro
Sky Group is looking for a Functional Analyst

Our Group Monitoring Engineering Team in the Origination & Distribution Department is looking for a passionate Functional Analyst to work across multiple platforms and support Operations and Support teams by defining and implementing monitoring. You’ll be part of a team in charge of providing Operations and Support teams with a consistent, reliable and innovative set of tools for real-time monitoring and control.

This role will be key in maintaining the quality of Sky operations as well as the stability of our platforms.

If you stand out as a leader in Monitoring working with developers to deliver quality software at every step, then we would like to hear from you.

What you’ll do :
  • Work alongside Operations to identify functional gaps, understand technical and functional requirements, and translate them into practical, scalable solutions.
  • Collaborate with stakeholders across the business to clearly capture their needs and goals, ensuring alignment throughout the solution lifecycle.
  • Partner with Solution Architects, Software Developers, Tech Leads, and Product Owners to design reliable and resilient monitoring solutions that follow industry best practices and meet precise requirements.
  • Ensure the technical feasibility of proposed solutions and verify compliance with SLAs and internal standards.
  • Provide support and guidance during the development and implementation phases to ensure systems are meeting the defined functional and technical requirements.
  • Support the broader Group Monitoring team and Operations in adopting best practices and automation.
  • Contribute to the Group-wide monitoring strategy.
What you’ll bring :
  • Experience in functional analysis and a nice to have experience with monitoring requirements.
  • Ability to understand complex architectures and video workflows.
  • Proven knowledge of how software systems and / or platforms interact and operate, with motivation to understand technical details.
  • Solid understanding of software development principles (e.g., APIs, integration patterns) to collaborate effectively with engineering teams.
  • Familiarity with containerization (Docker), orchestration (Kubernetes), and Cloud deployment solutions.
  • Nice to have knowledge of broadcast principles.
  • Demonstrable analytical and problem-solving skills.
  • Excellent communication and relationships management skills.
  • Fluent in written and verbal English.
  • Motivation to learn, make improvements, and to help the department grow and improve.
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