Front Office & Sales Specialist

Regus; Parma; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

An international workspace provider is seeking a Front Office & Sales Specialist to ensure a welcoming environment for customers. The role involves assisting members, conducting tours, and liaising with staff for a seamless operation. Ideal candidates are communicative, enthusiastic, and adept at problem-solving in a dynamic setting. This position offers opportunities for career advancement in a bright and inspiring workplace.

Servizi

Bright and inspiring work environment

Training and development opportunities

Competenze

• Excellent communication skills and experience in customer interaction.
• Ability to take initiative and solve problems effectively.
• Positive attitude and flexibility in a fast-paced environment.
• Familiarity with MS Office and basic IT systems.

Mansioni

• Welcome members and assist them with setup for meetings.
• Conduct tours for potential clients and explain membership benefits.
• Coordinate with team to ensure smooth daily operations.
• Host meetings with management and maintain communication with members.

Conoscenze

Good communication skills

Problem-solving

Adaptability

MS Office proficiency

Descrizione del lavoro

Front Office & Sales Specialist

Join to apply for the Front Office & Sales Specialist role at Regus.

Location: At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres.

Community Sales Manager

Promote our products and services to new and existing customers. Bring more freedom to more people and businesses.

The opportunity

As a Community Sales Manager, you’ll be responsible for the smooth running of your Regus centre. You’ll motivate your team to create a great working environment to ensure customer satisfaction and retention.

A typical day at Regus

You start the day with an informal team talk over coffee, to plan the day and make sure everyone’s prepared. With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation. Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week. A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over. At lunchtime a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of Regus membership. Later in the afternoon you host a monthly operations meeting for Community Sales Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home.

About You

• A good communicator, used to dealing with customers.
• Happy taking ownership of problems and finding ways to solve them.
• Positive, enthusiastic and able to adapt to fast‑changing situations.
• Confident using MS Office and other basic IT packages.

What We Offer

• A bright and inspiring work environment.
• Training and development opportunities.

Seniority level

Mid‑Senior level

Employment type

Contract

Job function

Other