Front Office and Back Office Assistant

Globeducate; Milano; In loco; EUR 24.000 - 30.000; Tempo pieno

Descrizione del lavoro

An educational institution in Milan is seeking a dedicated Front Office and Back Office Assistant to ensure efficient operational support for both office and administrative functions. The role requires a high school diploma, excellent communication skills, and proficiency in Microsoft Office. Candidates with prior experience in an educational setting and C2 level English are preferred. This is a full-time entry-level position offering a welcoming work environment.

Competenze

• Experience in a similar role, preferably in an educational setting.
• C2 level of English.

Mansioni

• Greet and assist visitors, students, and staff.
• Manage the reception area, ensuring it is welcoming.
• Support the administrative team.

Conoscenze

Excellent communication and interpersonal skills

Proficiency in Microsoft Office Suite

Strong organizational skills

Ability to multitask

Formazione

High school diploma or equivalent

Descrizione del lavoro

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Overview

We are seeking a dedicated and versatile Front Office and Back Office Assistant to join our team at ICS Milan. This role ensures the best operation of both the front office and administrative functions, providing excellent service to students, parents, and staff.

The position reports directly to the School Manager.

Key Responsibilities

• Greet and assist visitors, students, and staff in a professional and courteous manner.
• Answer and direct incoming phone calls to the appropriate departments.
• Manage the reception area, ensuring it is always welcoming.
• Handle inquiries and provide information about the school’s programs and services.
• Work with internal staff and external suppliers.
• Support the administrative team.
• Organize bus management for arrival and pick up at school.
• Assist in organizing school events, activities and extracurricular activities.

Qualifications

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• Proven experience in a similar role, preferably in an educational setting.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• C2 level of English.

Safeguarding Statement

ICS Milan is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Administrative and Other

Industries

Education