Front Desk Representative

Maximo Utility Working Group; Italia; Remoto; EUR 20.000 - 30.000; Tempo pieno

Descrizione del lavoro

A utility services organization in Italy is looking for a Front Desk Representative to create a welcoming atmosphere for clients and visitors. This role involves greeting guests, answering calls, managing correspondence, and scheduling appointments. The ideal candidate will have a high school diploma, experience in customer service, and strong communication and organizational skills. Join us to contribute to a positive office environment.

Competenze

• Experience in a front desk or customer service role.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize effectively.

Mansioni

• Greet and assist visitors in a courteous and professional manner.
• Manage incoming and outgoing correspondence.
• Provide administrative support to staff.

Conoscenze

Customer service orientation

Excellent communication skills

Organizational skills

Multitasking ability

Formazione

High school diploma or equivalent

Education in office administration

Strumenti

Microsoft Office Suite

Descrizione del lavoro

Description

The Maximo Utility Working Group is looking for a friendly and professional Front Desk Representative to join our team. As the first point of contact for clients and visitors, you will play a vital role in creating a positive and welcoming atmosphere in our office. Your responsibilities will include greeting visitors, answering incoming calls, managing correspondence, and providing information about our services. You will also assist with scheduling appointments and supporting various administrative tasks to ensure smooth office operations. A strong customer service orientation and excellent communication skills are essential for this position. If you have a passion for helping others and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity to be part of our organization.

Responsibilities

• Greet and assist visitors in a courteous and professional manner.
• Answer phone calls and respond to inquiries, directing calls to appropriate staff members.
• Manage incoming and outgoing correspondence, including emails and packages.
• Maintain a clean and organized reception area.
• Schedule appointments and manage calendars for team members as needed.
• Provide administrative support to staff, including data entry and filing.
• Assist with special projects and events as required.

Requirements

• High school diploma or equivalent; additional education in office administration is a plus.
• Proven experience in a front desk or customer service role.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite and basic office equipment.
• Ability to multitask and prioritize effectively in a busy environment.
• Friendly and approachable demeanor with a commitment to providing outstanding customer service.

Benefits