Front Desk Full-Time Associate

Easy Mile Fitness; Napoli; In loco; EUR 20.000 - 25.000; Tempo pieno

Descrizione del lavoro

A wellness and fitness company in Naples is seeking a Front Desk Full-Time Associate. Responsibilities include providing exceptional customer service, managing front desk operations, and maintaining a welcoming environment. Ideal candidates should have customer service experience, strong communication skills, and the ability to work in a fast-paced environment. This is an entry-level position requiring a high school diploma.

Competenze

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Positive attitude with a passion for helping others.

Mansioni

• Greet members and guests in a friendly manner.
• Assist members with inquiries about memberships.
• Check-in members and handle membership transactions.
• Maintain cleanliness of the front desk and locker rooms.
• Encourage sign-ups for memberships and services.
• Collaborate with team members to achieve club goals.

Conoscenze

Customer service experience

Strong communication skills

Interpersonal skills

Basic computer skills

Positive attitude

Ability to multitask

Flexibility for evenings and weekends

Formazione

High school diploma or equivalent

Descrizione del lavoro

Join to apply for the Front Desk Full-Time Associate role at Easy Mile Fitness.

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while maintaining a clean, welcoming environment.

Key Responsibilities

• Greet members and guests in a friendly and professional manner.
• Assist members with inquiries about membership options, policies, and gym services.
• Check-in members as they arrive, maintain an organized front desk, and handle membership‑related transactions.
• Ensure the front desk and surrounding areas remain tidy; maintain locker rooms and bathrooms.
• Educate potential members about the benefits of joining Planet Fitness and encourage sign‑ups for memberships and services.
• Collaborate with team members and management to achieve club goals and ensure excellent customer service.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others.
• Ability to work in a fast‑paced environment and manage multiple tasks.
• Flexible to work evenings and weekends.
• High school diploma or equivalent.

Seniority level

Entry level

Employment type

Full‑time

Job function

Other

Industry

Wellness and Fitness Services

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Location: Naples, Campania, Italy.