Forward Deployed Engineer

Reply; Toscana; On-site; EUR 35,000 - 55,000; Full time

Job summary

Reply is seeking a Junior Forward Deployed Engineer to work directly with leading organizations to identify, prototype, and deliver AI use cases that create measurable business value. You will collaborate with business users and engineering teams to translate challenges into actionable technical requirements and contribute to implementation, deployment, and adoption.

This role emphasizes hands-on learning while working alongside experienced FDEs.

Job description

A Junior Forward Deployed Engineer works directly with leading organizations to identify, prototype, and deliver AI use cases that create measurable business value. At Reply, your mission is to support customer initiatives across the AI journey, from experimentation to implementation and adoption, working alongside experienced FDEs while progressively developing your technical expertise, customer collaboration skills, and delivery capabilities.

WHAT YOU WILL DO

• Turn AI into operational value. Contribute to the journey from AI opportunity identification to production adoption by developing solutions based on foundation models, large language models, retrieval-augmented generation, AI agents, intelligent workflows, and data pipelines.
• Apply AI innovation to real-world needs. Help translate business challenges and emerging opportunities into prototypes and production-ready features. Participate in rapid experimentation, implementation tasks, and iterative delivery, using real-world customer feedback to refine and improve solutions.
• Work side by side with customers. Collaborate with business users and engineering teams to understand their challenges, translate needs into actionable technical requirements, and contribute to implementation, deployment, and adoption.
• Connect engineering work to business impact. Contribute to defining and tracking