Footwear Sales Associate — Customer Experience

Converse; Italia; Remote; EUR 12,000 - 17,000; Full time

Job summary

Converse Store Serravalle is seeking a Sales Associate to drive customer relationships and selling efforts across our product range. You will excel in customer service, support merchandising, and help maintain smooth product flow within the store.

We value candidates who are coachable, goal-oriented, and reliable, with the ability to engage shoppers and deliver the Converse brand experience in a fast-paced retail environment.

Qualifications

• 1–2 years of customer service and/or retail experience preferred.
• Must be able to stand for extended periods, climb ladders, stock/retrieve merchandise, and unload shipments.
• Ability to effectively communicate with employees and customers.
• Able to accomplish multiple tasks in a fast-paced environment.
• Able to work with others in a team-oriented environment and provide excellent customer service.
• Must perform basic retail math and have basic computer skills.
• Flexible with scheduling and available to work retail hours, including day, evening, weekends, and holidays.

Responsibilities

• Create a fun, energetic environment for our customers.
• Consistently perform to operational and merchandising standards.
• Partner with teammates on tasks, processes, merchandising and product flow opportunities.
• Ensure basic understanding of footwear, apparel and accessories.
• Support superior standards around store cleanliness and store safety.
• Acts in accordance with store policies and procedures at all times.
• Maintain consistent attendance per Converse Attendance Expectations and Retail Conduct Expectations.

Skills

Customer service

Retail experience

Communication

Teamwork

Adaptability

Flexible scheduling

Tools

Basic computer skills

Job description

Converse Store Serravalle is seeking a Sales Associate to drive customer relationships and selling efforts across our product range. You will excel in customer service, support merchandising, and help maintain smooth product flow within the store.

We value candidates who are coachable, goal-oriented, and reliable, with the ability to engage shoppers and deliver the Converse brand experience in a fast-paced retail environment.