Fleet Business Support Specialist - STAGE

Volkswagen Financial Services | Italy; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A prominent financial services company in Milan is seeking an Entry Level Fleet Business Support Specialist. You will collaborate with Key Accounts and support the sales activities through effective back-office management. The role offers a 6-month hybrid internship aimed at developing skills in a dynamic environment. Candidates should possess good relational and organizational skills to thrive in this position.

Servizi

Hybrid internship

6 months duration

Competenze

• Entry level position requiring good IT skills and ability to handle complex commercial scenarios.

Mansioni

• Collaborate with FBA on quotation proposals and profitability analysis.
• Support sales activities and ensure timely back-office management.
• Manage the tender process for Direct Fleet Channel engagement.

Conoscenze

Good practice in IT tools

Problem solving

Teamworking

Good relational skills and empathy

Organizational skill and priority management

Stress management

Descrizione del lavoro

Fleet Business Support Specialist – STAGE

Supports Key Accounts (FBA) and customers throughout commercial activity for quotations and commercial back‑office management in Long Term Rental.

Roles and Duties – Core Business

• Collaborate with FBA to analyze the quotation proposal requested by the customer and conduct profitability analysis.
• Support customers throughout the sales activity by guaranteeing the production of car quotes for the construction of the car policy.
• Support sales activities working with the Direct Fleet team in a customer‑centric way.
• Ensure, through the use of VWFS’s IT tools, proper back‑office activity for commercial purposes, respecting deadlines and planning.
• Collaborate with Fleet International for international tenders and for the management of international customers.
• Manage the pre‑lease activity with external short‑rental provider.
• Handle RAC contract management and RAC quotation process.

Tender Activities

• Manage and coordinate the process related to VWL’s participation in tenders concerning the Direct Fleet Channel for current and potential customers (national, international, and Public Administration).
• Manage VWL accreditation on the portals of existing and potential customers for whom we receive invitations.
• Analyze tender specifications and engage operational areas for the collection of useful information to provide an answer to the customer.
• Collaborate with Marketing for product specifications and customer‑requested exceptions.
• Collaborate with Legal for contractual management of the tender and preparation of documents.

Competences

• Good practice in IT tools.
• Capacity to work on multiple, complex commercial scenarios.

Personal Flairs

• Good relational skills and empathy.
• Teamworking.
• Problem solving.
• Organizational skill and priority management.
• Stress management.

What we offer

• Hybrid internship.
• 6 months.

Seniority level

• Entry level.

Employment type

• Full‑time.

Job function

• Finance.