Field Technician

Assa Abloy Group; San Giovanni in Persiceto; Ibrido; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading security solutions provider in Italy is seeking a Field Technician to support customers with key-management systems. This field-based role involves preparing equipment, performing installations, and delivering exceptional customer support. The ideal candidate has technical qualifications in Electricity/Electronics, strong English skills, and a willingness to travel across Italy. Join a collaborative culture that empowers career growth in a scaling business unit.

Servizi

Competitive salary and incentive schemes

Hybrid working and Holiday Flex

Extensive learning & career-development resources

Fast-track career growth opportunities

Employee discount portal and wellbeing program

Competenze

• Technical qualification in Electricity/Electronics or equivalent hands-on experience.
• Willingness to travel across Italy and a valid driving license.
• Excellent spoken and written English skills required.

Mansioni

• Prepare Traka equipment prior to delivery.
• Install key cabinets and locker systems, assisting with software installation.
• Provide exceptional customer support by diagnosing and resolving incidents.

Conoscenze

Technical qualification in Electricity/Electronics

Excellent command of English

IT knowledge for user/support level

Dynamic and curious personality

Valid driving license

Workplace Safety certificate

Formazione

FP II / Diploma or higher in Electricity/Electronics

Descrizione del lavoro

Field Technician

Do you have the technical skills to support our customers around Italy? Join Traka’s team, part of the ASSA ABLOY Group, in Italy, and enjoy a collaborative culture that empowers you to build a career you can be proud of.

What would you do as our Field Technician

Reporting to the Italy Country Manager and the Regional Technical Director of Traka South Europe, you will join a growing Italian team, gaining deep expertise in Traka key‑management systems and playing a strategic role in consolidating the launch and growth of Traka’s brand‑new Italian branch, directly contributing to customer success. This position is a field‑based role with frequent travels across Italy (~70%).

You would also be responsible for:

• Reviewing and preparing Traka equipment prior to delivery.
• Performing preliminary electrical installations on customer sites and training end‑users on the Traka application and best‑practice workflows.
• Installing and commissioning key cabinets and locker systems and assisting with software installation & configuration, ensuring seamless integration.
• Delivering exceptional customer support by diagnosing and resolving incidents, including performing on‑site repairs and component replacements.
• Continuously upskilling, staying at the forefront of Traka product developments.

The skills and experience you need

We are looking for someone who:

• Has a technical qualification in Electricity/Electronics (FP II / Diploma or higher), or equivalent relevant hands‑on experience in electronic and mechanical assembly.
• Is willing to travel across Italy, has a valid driving license and excellent command of English, both spoken and written.
• Has a dynamic and curious personality, able to collaborate in cross‑functional teams with a highly professional attitude.
• Is self‑motivated and comfortable working with minimal supervision.
• Has IT knowledge for user/support level and a valid Workplace Safety certificate (Electrical or Construction) – a strong plus.

What we offer

We are passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us. Here is what we have to offer:

• Sincere and collaborative work environment, focused on achieving results while fostering a strong team spirit and a "one team" mindset.
• Competitive salary, commensurate with your profile and experience, plus incentive schemes.
• Hybrid working, Holiday Flex, Cycle‑to‑Work, employee discount portal, recognition scheme and wellbeing program.
• Extensive learning & career‑development resources—online courses, leadership programs and technical certifications.
• Fast‑track career growth opportunities: as part of a scaling business unit within Italy, you’ll be first in line for expanded responsibilities and leadership paths.
• Being part of the ASSA ABLOY Group opens doors to global mobility and cross‑divisional career moves across our 70+ country network.

We review applications regularly, so don’t wait!

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we do not look at any applications sent by email or post.

If you have any questions about the role or the process, email Giulia Virde at [e-mail].

Let’s create a safer and more open world - together!

To find out more about us, visit www.assaabloy.com