Field Technical Engineer CRM - 1Year Contract

Abbott; Milano; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading healthcare company is seeking a Field Technical Engineer CRM to deliver technical support for cardiac rhythm management products in Lombardia. The role involves assisting sales and medical personnel, attending implants, and ensuring quality standards. Candidates must have a degree in Engineering and excellent communication skills in English and Italian. The position requires frequent travel, with a focus on proactive customer support.

Competenze

• 1-2 years in technical support activities.
• Ability to provide product presentations and training.

Mansioni

• Provide technical support to sales force and physicians.
• Support clinical studies enrolment and follow-up.
• Produce market and competitors report.

Conoscenze

Good Knowledge of English and Italian

Interpersonal skills

Teamwork

Good communication

Stress resistance

Formazione

Degree in Engineering or equivalent

Strumenti

MS Office

Descrizione del lavoro

Title: Field Technical Engineer CRM (Cardiac Rhythm Management) – 1 year temporary contract in Italy focusing on Lombardia.

1 PURPOSE OF THE JOB

The incumbent is responsible for the promotion of Abbott CRM Product lines through professional and technical support to both medical and sales personnel. This position is additionally responsible for ensuring that all questions of a technical nature from the field or internal sources are answered in an expeditious manner and reported to the competent authorities within Abbott.

This position’s primary function is to attend implants, follow-ups and support any issues related to high voltage and low voltage stimulation devices

2 ROLES & RESPONSIBILITIES

• Provide technical support and assistance over the whole national territory to the sales force and physicians (implants and follow ups)
• Perform product presentations and training on products utilization to customers
• Support physicians during the enrolment and follow up phase of clinical studies
• Provide support to Regional Sales Managers, FTE Coordinator and Clinical Department for any additional tasks and projects
• Be proactive in taking Abbott solution-oriented approach to customers
• Promptly communicate feedback/info on supported implants/procedures
• Perform booth duty when required
• Ensure all Abbott standing Quality Procedures are followed

3 REPORTING

• Produce concise market and competitors report to Sales Force, FTE Coordinator and RSM
• Provide marketing with competitors devices information

4 EDUCATION & COMPETENCIES

• Degree in Engineering or equivalent
• Good Knowledge of English and Italian, both written and verbal
• Good knowledge of MS Office
• Preferable 1/2 years in similar activities (technical support)
• Interpersonal skills
• Teamwork
• Initiative
• Stress resistance
• Good communication

5. GEOGRAPHY: Nord-ovest, focus on Lombardia. The willingness to fully relocate in that area is, therefore, a necessary requirement.

Job Family: Support Services Division: CRM Cardiac Rhythm Management Location: Italy > Milan: Viale Edison 110, Edison Park Centre Work Shift: Standard Travel: Yes, 75% of the Time Medical Surveillance: Not Applicable Significant Work Activities: Not Applicable

The base pay for this position is N/A. In specific locations, the pay range may vary from the range posted.