Field Services Engineer

Pyramid Consulting, Inc; Plasencia; In loco; EUR 50.000 - 70.000; Part-time

Descrizione del lavoro

A strategic talent consulting firm based in Italy is seeking an Associate to provide on-site technical support for hardware, software, and networking. The role requires experience in troubleshooting and maintaining IT equipment, along with the ability to train users on new systems. This contract position lasts 6 months and involves ensuring service-level agreements are met.

Competenze

• Experience in providing technical support for hardware and software.
• Knowledge of network troubleshooting and maintenance.
• Ability to document and report support activities.

Mansioni

• Provide on-site technical support for hardware, software, networking, and system-related issues.
• Install, configure, and maintain computers, printers, routers, switches, and other IT equipment.
• Troubleshoot and resolve LAN/WAN connectivity issues.
• Perform routine maintenance, system upgrades, and health checks.
• Document all support activities, service reports, and issue resolutions.
• Coordinate with remote teams for advanced troubleshooting.
• Train users on new systems, equipment, and best practices.
• Ensure all service-level agreements (SLAs) are met.

Descrizione del lavoro

Talent Isn’t Found – It’s Strategically Discovered | Strategic Talent Partner | Creating Hiring Synergy Across Borders (UK & Europe)

Hi Professionals,

Please take a look at the below role and let me know if you are interested.

Contract Duration – 6 Months

Key Responsibilities

• Provide on-site technical support for hardware, software, networking, and system-related issues.
• Install, configure, and maintain computers, printers, routers, switches, and other IT equipment.
• Troubleshoot and resolve LAN/WAN connectivity issues.
• Perform routine maintenance, system upgrades, and health checks.
• Document all support activities, service reports, and issue resolutions.
• Coordinate with remote teams for advanced troubleshooting.
• Train users on new systems, equipment, and best practices.
• Ensure all service-level agreements (SLAs) are met.

Seniority Level

Associate

Employment Type

Contract

Job Function

Information Technology

Industry

IT Services and IT Consulting