Field Service Technician

Avure HPP; Parma; Ibrido; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A multinational food technology company in Italy is seeking a Field Service Technician who will install, service, and maintain equipment. The ideal candidate has 5 years of machine servicing experience, strong technical skills in electrical and mechanical devices, and must be fluent in Italian and English. Flexibility for travel and working hours is essential. Competitive compensation and opportunities for personal development are offered.

Servizi

Competitive compensation package

Opportunities for personal development

Collaborative working environment

Competenze

• 5 years' experience in machine servicing within food processing plants.
• Expertise with mechanical, electrical, and electronic devices.
• Valid driving license required.

Mansioni

• Install, service, and maintain equipment.
• Conduct inspections and repairs in customer facilities.
• Provide technical support and training to customers.

Conoscenze

Machine servicing experience

Mechanical expertise

Electrical expertise

Technical support

Customer service

Fluent in Italian

Fluent in English

Strumenti

Salesforce

Outlook

Microsoft Office

Descrizione del lavoro

Overview

At JBT Corporation, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to fortify the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Serve with Integrity - Collaborate with Humility - Grow with Agility - Innovate with Impact.

Reporting to the South Region Service Manager, and being part of the Field Service Technician team you will install, service, and maintain our equipment to keep it running at top operating efficiency.

On a Given Day, You May

• Conduct inspections, repairs, maintenance and trouble shooting in customer facilities;
• provide accurate and detailed service visit reports;
• providing technical support for all our machinery within your responsibilities, including advising our customers on maintenance, spare parts, and upgrades; identify any trends and share this with your manager;
• train customers on maintenance, operation, safety, and cleaning of the machinery;
• participate in creating and applying working procedures for Service department tasks;
• response to technical questions from customers, technicians, and sales team;
• identify sales opportunities to Sales departments providing technical information and customer assistance.

Requirements For The Role

• 5 years' experience in machine servicing within food processing plants (we will consider candidates with less than this);
• mechanical, electrical, electronic devices (plc, HMI, VLT...) expertise;
• knowledge of Salesforce, Outlook and Office;
• comfortable working remotely with access to remote support;
• someone who enjoys sharing best practices with a team;
• someone who cares that the customer gets great service;
• excellent Italian and English language skills (Fluent Italian is a must);
• Valid driving licence;

Travel & Location

• Italian and Greek customers and sporadic support EMEA colleague;
• We need flexibility to travel and to work flexible hours, including weekends;
• Travelling minimum 80%;

We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community. We foster a genuine inclusive team culture enjoying collaborative working across global teams to deliver world‑class projects. We encourage development ensuring new experiences and challenges at JBT to feed your growth!

Why work at JBT

Benefits

• Competitive compensation package;
• The ability to work in an established international and fast‑growing company with great opportunities for personal development;
• A work environment where we value individual initiatives;
• Continuous development and improvement, and always together as a team;

Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.

Equal Opportunity Employment

John Bean Technologies Corporation (\"JBT\") provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please speak to your local HR or Talent Acquisition contact.