Field Service Technician

JBT Marel Proseal America, Inc.; Remoto; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A global leader in food technology is seeking a Field Service Technician to conduct inspections and maintenance for customers in Italy and Greece. The role demands at least 5 years of machine servicing experience, excellent technical skills in mechanics and electronics, and fluency in Italian and English. This position requires extensive travel, with a minimum of 80%, and offers a competitive compensation package along with personal development opportunities.

Servizi

Competitive compensation package

Personal development opportunities

Flexible working hours

Competenze

• 5 years' experience in machine servicing within food processing plants.
• Expertise in mechanical, electrical, electronic devices, including PLC and HMI.
• Valid driving license required.

Mansioni

• Conduct inspections, repairs, and maintenance in customer facilities.
• Provide accurate service visit reports.
• Train customers on machinery operation and maintenance.

Conoscenze

Machine servicing

Mechanical expertise

Electrical expertise

Customer service

Fluent Italian

Fluent English

Strumenti

Salesforce

Office

Descrizione del lavoro

Overview

Field Service Technician at JBT Corporation – a global leader in food and beverage technology. We inspire innovation by providing the full power of JBT to support our customers in sustainable, high‑quality production.

Responsibilities

• Conduct inspections, repairs, maintenance and troubleshooting in customer facilities;
• Provide accurate and detailed service visit reports;
• Provide technical support for all machinery, including advising on maintenance, spare parts, and upgrades; identify trends and share with manager;
• Train customers on maintenance, operation, safety, and cleaning of machinery;
• Participate in creating and applying working procedures for Service department tasks;
• Respond to technical questions from customers, technicians, and sales team;
• Identify sales opportunities to Sales departments, providing technical information and customer assistance.

Qualifications

• 5 years’ experience in machine servicing within food processing plants (consider candidates with less experience);
• Mechanical, electrical, electronic device expertise (PLC, HMI, VLT…);
• Knowledge of Salesforce, Outlook and Office;
• Comfortable working remotely with access to remote support;
• Enthusiastic about sharing best practices with a team;
• Committed to delivering great customer service;
• Excellent Italian and English language skills (Fluent Italian is a must);
• Valid driving license.

Travel & Location

• Italian and Greek customers and sporadic support EMEA colleague;
• Flexible travel and working hours, including weekends;
• Travelling minimum 80%.

Benefits

• Competitive compensation package;
• Opportunity to work in an established international and fast‑growing company with great personal development opportunities;
• A work environment where we value individual initiatives;
• Continuous development and improvement, and always together as a team.

Commitment to Diversity

Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT and critical to our future success. A thoughtful, focused, and sustained effort to work toward our DEIB goals is not just a principled choice, but also a business imperative.

Equal Opportunity Employment

John Bean Technologies Corporation (“JBT”) provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, and leave of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit, and business needs at the time. JBT will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please speak to your local HR or Talent Acquisition contact.