Field Service Engineer (m/f/d)

H-E Parts; Milano; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading energy solutions company in Milan is seeking a Field Service Engineer to perform service tasks and ensure customer satisfaction. The role requires an electrotechnical diploma, experience with HV equipment, and fluency in Italian and English. Candidates must be willing to travel frequently across Italy. A diverse set of benefits is offered, including health insurance and flexible working conditions.

Servizi

Health insurance

Pension fund

Flexible working type

Flexible working hours

Competenze

• Electrotechnical diploma required.
• Experience with HV equipment is a plus.
• Must be fluent in Italian and English.

Mansioni

• Perform Service tasks based on customer orders.
• Troubleshoot equipment failures and recommend solutions.
• Prepare and sign documents with customer representatives.

Conoscenze

Electrotechnical knowledge

Onsite experience with HV equipment

Good knowledge of Italian

Good knowledge of English

Teamwork

Ability to meet deadlines

Willingness to travel

Formazione

Electrotechnical diploma

Descrizione del lavoro

Location: Milan, Lombardy, Italy

Job ID: R0104960

Date Posted: 2025-09-08

Company Name: HITACHI ENERGY ITALY S.P.A.

Profession (Job Category): Engineering & Science

Job Schedule: Full time

Remote: No

The opportunity

We are currently looking for a Field Service Engineer who will focus on executing Service work according to agreed work flows and in accordance with Hitachi Energy standard processes and safety guidelines.

How you'll make an impact

• Perform Service tasks, identify technical problems and make analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.);
• Contribute to customer satisfaction by executing Service work according to customer order and expectation;
• Create and maintain a good relationship with customers and understands their needs;
• Coordinate, prepare and ensure that all materials, parts and equipment are available and at the appropriate quality for Service activities;
• Prepare all documents and reports to be signed by the customer representative;
• Troubleshoot equipment failure and make recommendations to avoid repeating the problem in the future;
• Apply safety rules and safe practices as well as environmental responsibilities, report unsafe practices and incidents.

Your background

• Electrotechnical diploma;
• Previous working onsite experience with HV equipment;
• Good knowledge of Italian and English;
• Ability to work in team and meet deadlines;
• Willingness to travel in Italy (>80%);

More about us

We offer you the opportunity to work with fantastic people and develop yourself on projects that present great technical challenges and have a real impact. Wide range of benefits: health insurance, pension fund, welfare, flexible working type, flexible working hours.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.