Field Service Engineer Italy, Milan

Reggiani Macchine S.p.A.; Italia; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A technology company is seeking a Field Service Engineer in Milan, Italy, to provide technical support and extensive travel across the service territory. The ideal candidate will possess a technical degree and three years of experience in field engineering, with knowledge of inkjet printing and customer service skills. Fluency in Italian and English is required. This full-time position offers opportunities to work with cutting-edge technology in a dynamic environment.

Competenze

• Minimum three years experience in field engineering positions servicing complex electro-mechanical devices.
• Knowledge of inkjet printing, RIP/color theory, and materials/chemicals used in the printing industry.
• Position requires extensive regional travel at short notice.

Mansioni

• Provide end-to-end technical support primarily for our Italian customer base.
• Provide extensive travel to cover the service territory.
• End user training at operator level.

Conoscenze

Technical degree or equivalent experience

Fluent in Italian

Fluent in English

Good communication skills

Customer focused

Self-motivating personality

Formazione

Technical degree or equivalent

Strumenti

Knowledge of personal computers

Microsoft Windows

Linux operating systems

Descrizione del lavoro

Join to apply for the Field Service Engineer Italy, Milan role at Reggiani Macchine S.p.A.

EFI is looking for a Field Service Engineer to join our Business Unit in Milan, Italy.

Job Description

Are you inspired by a job that challenges you to be proactive and come up with new ideas that will push a product above and beyond your competitor's products? EFI is the world leader in digital imaging and print management solutions for commercial and enterprise printing. This is a great opportunity to work with technology that is central to what makes us successful.

Main Duties and Responsibilities

• Provide end‑to‑end technical support primarily for our Italian customer base, including technical phone support and onsite technical support.
• Provide extensive travel to cover the service territory.
• Tradeshow support including printer setup and calibration, demonstration and teardown.
• End user training at operator level.
• Provide feedback to our US‑based R&D team.
• Serve as an Ambassador for EFI.

Job Requirements

• Technical degree or equivalent experience in mechanical, digital, and electronic technology.
• Minimum three years experience in field engineering positions servicing complex electro‑mechanical devices.
• Knowledge of inkjet printing, RIP/color theory, and materials/chemicals used in the printing industry.
• Knowledge of personal computers, Microsoft Windows and Linux operating systems.
• Self‑motivating personality that can independently manage a large service territory (including effective management of EFI assets such as parts, tools, and company information).
• Good communication skills and customer focused.
• Required language skills: Fluent in Italian and English.
• Position requires extensive regional travel at short notice.

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Information Technology
• Machinery Manufacturing