Field Service Engineer

Hitachi ABB Power Grids; Milano; Ibrido; EUR 34.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Incentive Plan

Lunch ticket / canteen

Health Insurance

Pension Fund

Welfare

Flexible working hours

Hybrid work model

Well-being platform

Family Care Benefits

Parking and Partnerships (gyms, sports

centers, stores)

Descrizione del lavoro

Hitachi ABB Power Grids is seeking a Field Service Engineer to execute service work across installation, commissioning, maintenance and upgrades, following Hitachi Energy standards and safety guidelines.

The role focuses on on-site service with high-voltage equipment, requires proficiency in Italian and English, and involves substantial travel within Italy. You will coordinate with customers and ensure quality of materials for service activities.

Competenze

• On-site experience with high-voltage equipment.
• Proficiency in Italian and English.
• Ability to work in a team and meet deadlines.
• Willingness to travel in Italy (>80%).

Mansioni

• Perform Service tasks, identify technical problems and analyze via remote or on-site activity in HV service categories.
• Contribute to customer satisfaction by executing service work according to customer order and expectations.
• Create and maintain a good relationship with customers and understand their needs.
• Coordinate and ensure that all materials, parts and equipment are available and of appropriate quality for service activities.
• Prepare all documents and reports to be signed by the customer representative.
• Troubleshoot equipment failures and make recommendations to avoid recurrence.
• Apply safety rules and environmental responsibilities; report unsafe practices and incidents.

Conoscenze

HV equipment experience

Italian language

English language

Teamwork

Deadline oriented

Willingness to travel

Descrizione del lavoro

We are currently looking for a Field Service Engineer who will focus on executing Service work according to agreed work flows and in accordance with Hitachi Energy standard processes and safety guidelines.

How you'll make an impact

Perform Service tasks, identify technical problems and make analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.);

Contribute to customer satisfaction by executing Service work according to customer order and expectation;

Create and maintain a good relationship with customers and understands their needs;

Coordinate, prepare and ensure that all materials, parts and equipment are available and at the appropriate quality for Service activities;

• Prepare all documents and reports to be signed by the customer representative;

Troubleshoot equipment failure and make recommendations to avoid repeating the problem in the future;

Apply safety rules and safe practices as well as environmental responsibilities, report unsafe practices and incidents.

Your background

Previous working onsite experience with HV equipment;

Good knowledge of Italian and English;

Ability to work in team and meet deadlines

Willingness to travel in Italy (>80%)

More about us

We believegreat workthrives in an environment where people feel genuinely supported andfairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a work place where personal and organizational success grow together.

The minimum salary for this position in the location specified is as follows:

• Starting from:38000€ gross

The final offer will be based on candidate location, skills and qualifications, experience, and aligned with internal pay structures.

Our benefits offering for this rolegenerally includes:

• Incentive Plan, Lunch ticket or canteen, Health Insurance, Pension Fund, Welfare, Flexible working hours, Hybrid work model,Well-being platform, Family Care Benefits, Parking and Partnerships (gyms, sports centers, stores).

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.