Field Sales Specialist

DHL; Novi di Modena; In loco; EUR 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading logistics provider in Italy is seeking a Field Sales Specialist to drive revenue growth and enhance customer retention in the Lombardy region. The candidate should have 3+ years of sales experience in the air freight industry, excellent communication skills, and proficiency in English. This role offers competitive compensation and a chance to join a diverse and innovative team.

Servizi

Competitive salary

Incentive and bonus plans

Work/life balance programs

Competenze

• 3+ years of previous experience in sales within air freight forwarding industry.
• At least B2 level of English.
• Autonomy and energy.

Mansioni

• Deliver sales objectives and revenue growth for the geographic region.
• Secure new business and maintain core business through repeat orders.
• Develop and deliver sales bids and proposals to customers.

Conoscenze

Excellent communication skills

Customer orientation

Problem Solving

Proactivity

Time Management

Formazione

Bachelor’s Degree or equivalent

Strumenti

Office Suite (Excel, Outlook, Power Point, Word)

Descrizione del lavoro

About us

DHL is the logistics provider of the world with almost 600.000 employees in more than 220 countries and territories. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We are the world leader in Airfreight and the second in Ocean Freight services.

As DHL Global Forwarding Italy we have a network with 19 offices and 4 Gateways with more than 600 highly qualified employees. In DGF our business is freight forwarding, but people are our passion. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development.

Pozzuolo Martesana Station

We really are a “Great Place to Work.” If this sounds like a team you'd like to join … keep reading!

Field Sales Specialist

Job purpose

Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for Lombardy region in line with business strategy, financial objectives, Group guidelines and policies.

Key tasks

• Deliver sales objectives and revenue growth for the geographic region of responsibility.
• Secure new business and build on existing core business through repeat orders.
• Respond to inquiries, resolve problems, promote and sell products/services.
• Identify and contact prospective customers and build relationships to generate future sales and repeat business.
• Check and understand type and size of customer requirements, and suggest products/service/alternative products/services.
• Develop and deliver sales bids, presentations, proposals and conduct product demonstrations to customers.
• Follow up prospects, develop terms of sale and close business by connecting a customer need with a DHL solution.
• Introduce products and promotions to customers and deploy marketing campaigns as appropriate.
• Build rapport and trust with customers by being informed about their business and market.
• Coordinate with internal teams such as sales, marketing, operations and service management for enhancing sales and customer retention.
• Support customer retention by staying in touch to ensure service satisfaction, providing information useful to the customer and introducing additional services to the customer.
• Identify problems that may not be clear in own area of authority and modify work methods accordingly.
• Convince external parties such as skeptical customers, institutions, etc. who are skeptical or unwilling to accept proposals or where decision making process and standards are defined and mandatory.

Requirements

• Bachelor’s Degree or equivalent experience/qualification.
• 3+ years of previous experience in sales within air freight forwarding industry.
• At least B2 level of English.
• Excellent communication skills.
• Proficient with Office Suite (Excel, Outlook, Power Point, Word).
• Customer orientation and Problem Solving.
• Autonomy and Time Management.
• Proactivity and energy.

WHY join our DHL team

At DHL Global Forwarding, you will be part of a strong team that respects its employees, society, and environment. You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL. We offer benefits and programs to help you manage your time at and away from work to achieve a healthy work/life balance. DHL offers competitive compensation, incentive, and bonus plans.