Field Quality Specialist (Fixed Term)

Agco; Liguria; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading agricultural machinery firm in Italy is seeking a Field Quality Specialist to improve quality processes and resolve issues from the field. The ideal candidate will have a degree in engineering and experience with mobile equipment. Responsibilities include monitoring issue resolution, supporting communication with stakeholders, and analyzing PDI submissions. This role offers flexible working hours and various benefits, including health insurance and meal allowances.

Servizi

Flexible working time

Health insurance

Meal allowance

Bonus scheme

Competenze

• Degree in Engineering, Technology, technical Science or equivalent experience.
• Experience with mobile equipment (e.g., agricultural, construction).
• Knowledgeable of Industrial Process and technology.

Mansioni

• Support issue resolution inside the factory and communicate with stakeholders.
• Monitor the PDIs submitted by dealers and investigate for fast resolution.
• Communicate issues from the field to the factory for feedback routing.

Conoscenze

Problem-solving methods

Communication (English/Italian)

Industrial Process knowledge

Formazione

Degree in Engineering or equivalent

Descrizione del lavoro

Field Quality Specialist (Fixed term)

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.

The Field Quality Specialist will be the person in charge to follow up the resolution of the issue raised from the Field, collecting information from the PDI and transferring it into the Factory quality and collaborating with all the other teams (Manufacturing Engineering, Build quality, manufacturing, Engineering, Customer support). He will get in contact with Supplier if need for issue resolution, especially for topic related to PPR. He will have the responsibility to ensure that the feedback from factory to the Customer support is given in a timely manner, interacting with the different stakeholders.

The Files Quality specialist will collaborate to monitor and share the KPIs, and propose system improvement to reduce the Time to fix (TTF).

Your Impact :

• PPR Support : Responsible for supporting the issue resolution inside the factory. The incumbent will bring the information to the production line / manufacturing Eng. / Eng., make the investigation to help the root cause identification, and will collect the information and share with the stakeholders.
• PDI analysis and actions follow up : Responsible for monitor the PDIs submitted by dealers. Investigate and take actions into factory for the fast issue resolution
• Factory Communication : Communicate the issue from the field (PDI & concern from the field) to the Factory and ensure that the solution feedback is routed to the Product Customer support

Your Experience and Qualifications :

• Degree in Engineering, Technology, technical Science or equivalent experience
• Experience with mobile equipment (such as agricultural, construction or forestry equipment; on / off-road trucks; or, automobiles)
• Knowledgeable of Industrial Process and technology
• Experience on problem‑solving methods
• English / Italian speaker

Note : The successful candidate will initially be hired through an agency.

Your Benefits :

• Attractive, fair remuneration including participation in our bonus scheme
• Balance of work, family and free time due to flexible working time
• Private health insurance with partial coverage of medical expenses
• Canteen with meal allowance

Your Workplace :

You will work in 5 days Onsite from our Breganze site.

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

Join us as we bring agriculture into the future and apply now!