Field Quality Specialist

AGCO; Breganze; Ibrido; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading agricultural machinery company in Breganze is seeking a Field Quality Specialist to manage the resolution of field issues and support factory processes. This role requires a minimum of 3 years’ experience in a quality environment and a strong background in mobile equipment. The ideal candidate will work flexibly, balancing onsite and remote contributions, while collaborating closely with various teams to improve operational efficiency.

Servizi

Flexible working time

Private health insurance

Canteen with meal allowance

Participation in bonus scheme

Competenze

• Minimum of 3 years’ experience in a quality environment.
• Experience with agricultural, construction, or forestry equipment.

Mansioni

• Follow up resolution of issues raised from the field.
• Collaborate to monitor and share KPIs and propose system improvements.
• Support issue resolution inside the factory.

Conoscenze

Problem solving methods

Experience with mobile equipment

Knowledge of Industrial Process and technology

Descrizione del lavoro

Overview

Location: Breganze, IT | Workplace Type: Hybrid/Remote

Important Notice: Please submit your application/CV in English.

Not everyone can claim to feed the world, but it is part of our everyday. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity to work, building a better and more sustainable world. Join our extraordinary team today!

Responsibilities

• The Field Quality Specialist will follow up the resolution of the issue raised from the Field, collecting information from the PDI and transferring into the Factory quality and collaborating with all the other teams (Manufacturing Engineering, Build quality, manufacturing, Engineering, Customer support). He/she will contact the Supplier if needed for issue resolution, especially for topics related to PPR. Ensure feedback from factory to Customer support is given in a timely manner, interacting with the different stakeholders.
• Collaborate to monitor and share the KPIs, and propose system improvements to reduce the Time to fix (TTF).
• PPR Support: Responsible for supporting the Issue resolution inside the factory. Bring information to the production line/manufacturing Eng./Eng., conduct investigations to help root cause identification, and collect/share information with stakeholders.
• PDI analysis and actions follow up: Monitor PDIs submitted by dealers; investigate and take actions into factory for fast issue resolution.
• Factory Communication: Communicate the issue from the field (PDI & concerns) to the Factory and ensure solution feedback is routed to Product Customer support.

Qualifications

• Minimum of 3 years’ experience in a quality environment.
• Experience with mobile equipment (such as agricultural, construction or forestry equipment; on/off-road trucks; or automobiles).
• Knowledgeable of Industrial Process and technology.
• Experience in problem solving methods.

Workplace & Benefits

• Flexible working time; attractive, fair remuneration including participation in our bonus scheme.
• Private health insurance with partial coverage of medical expenses.
• Canteen with meal allowance.
• Your Workplace: You will work with your colleagues from 3 Days Onsite and 2 Days Work from Home from our Breganze site.
• We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. We are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives.

Join our extraordinary team

Join our extraordinary team today and apply now!

Job Segment: Sustainable Agriculture, Agricultural, Manufacturing Engineer, Work from Home, Agriculture, Customer Service, Engineering, Contract

AGCO is a global leader in design, manufacture and distribution of agricultural machinery and precision technology. AGCO delivers value to farmers and OEM customers through its differentiated brand portfolio including leading brands like Fendt®, Massey Ferguson®, PTx and Valtra®. AGCO's full line of equipment, smart farming solutions and services helps farmers sustainably feed our world.