Field Application Engineer

Xylem; Verona; Ibrido; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global water technology company is seeking a Field Application Engineer to provide technical support and prepare quotations. This permanent, hybrid role is designed for individuals with strong English and Italian skills and a proficiency in Microsoft Office Suite. Join a team at the forefront of addressing critical water challenges, ensuring customer satisfaction through innovative solutions.

Servizi

Company Canteen

Competenze

• Good spoken and written English and Italian.
• Proficient in Microsoft Office Suite.

Mansioni

• Provide direct technical support to customers and sales.
• Prepare technical and commercial quotations.
• Support product managers and sales team training.
• Report on market trends.

Conoscenze

Interpersonal skills

Communication skills

Adaptability

Problem-solving

Strumenti

Microsoft Office Suite

Descrizione del lavoro

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

THE ROLE

The Field Application Engineer provides direct technical support to customers and the sales net, offering expertise on product and application information, selection of standard products, and preparation of quotations. The role also includes assembling multi-product offers and supporting the sales net during the negotiation phase.

• Select and quote standard products and standard options.
• Perform product sizing, including complex applications, by analyzing process variables and carrying out calculations to prepare quotations with selling prices aligned with the sales strategy.
• Consolidate multi‑brand project offers.
• Review technical specifications of public tenders, select appropriate products, and prepare technical and commercial quotations to achieve competitive scoring.
• Collaborate with Segment Product Managers and local commercial Product Managers to define the most profitable solution for complex projects.
• Support Product Managers and the sales team by delivering product and application training sessions to the sales net and customers.
• Assist the sales net in the field during inspections or presentations of complex quotations to customers.
• Use company tools for product selection, sizing, and quotation preparation to streamline workflows.

Additional Responsibilities

• Report on market trends for Product Managers as the main interface between sales net and the product teams.
• Communicate with Product Managers regarding any technical variations or modifications required during offer preparation.
• Provide the Operations Department with the necessary inputs for part-number finalization and proper order processing.

Skills

• Ability to work effectively in a matrix organization.
• Capable of connecting dots across multiple functions.
• Adaptable to fast‑paced environments and shifting priorities.
• Focused on standard products and applications.
• Proactive and solution‑oriented mindset.
• Strong interpersonal and communication skills.
• Continuous improvement attitude.
• Collaborative approach across functions and teams.

Required Qualifications

• Good spoken and written English and Italian.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Contract: Permanent – Full Time – Hybrid

Benefits: Company Canteen

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re‑use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.