F&B Manager

Rh; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global hospitality leader is seeking an experienced Hospitality Leader in Milan, Italy. The role focuses on cultivating service excellence and operational efficiency in high-volume restaurants. Ideal candidates will have over 5 years in leadership positions, strong financial acumen, and proficiency in English. This position offers a dynamic, fast-paced environment that values people and performance.

Competenze

• 5+ years of leadership experience in a high-volume, full-service restaurant.
• Expertise in managing labor and food costs.
• Proven ability to collaborate across all leadership levels.

Mansioni

• Lead and develop Team Members with ongoing coaching.
• Drive financial performance by setting labor and sales goals.
• Oversee recruitment, hiring, and onboarding for the dining team.

Conoscenze

Leadership in high-volume restaurants

Financial performance expertise

Proficiency in Microsoft Excel

Ability to work autonomously

Proficiency in English

Strumenti

Inventory Management systems

Micros Point of Sale

Descrizione del lavoro

Job Description

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.

RH is seeking an experienced and visionary Hospitality Leader to cultivate service and operational excellence in our restaurants, fostering an environment that embodies the highest standards of hospitality. In this role, you will develop talent, refine systems and create unforgettable experiences for our Team Members and guests. The ideal candidate is a strategic, passionate leader who thrives in a fast-paced, dynamic setting and is committed to elevating both people and performance. As a key leader within the business, you will collaborate cross-functionally to enhance the overall success of RH Hospitality.

Your Responsibilities

• Lead and develop Team Members and Leaders with a people-first mindset by providing ongoing coaching, structured training and in-the-moment guidance to uphold RH’s dining room service standards and support professional growth
• Define and guide the strategic direction of the dining team by overseeing recruitment, hiring and onboarding to build a high-performing team aligned with RH’s vision and service standards
• Cultivate a service-driven culture by driving the strategic direction of dining room operations, ensuring a seamless and elevated guest experience
• Own and optimize operational excellence by upholding quality and safety standards, ensuring compliance with regulations, and proactively addressing opportunities for improvement
• Serve as a brand ambassador and resource for guests, Leaders and Team Members, fostering meaningful connections and a hospitality experience that is both personal and immersive
• Drive financial performance by setting labor and sales goals, analyzing financial reporting and implementing strategies to maximize revenue and profitability
• Collaborate cross-functionally with Culinary and Gallery Leadership - both on property and across the global organization - to amplify the success of RH Hospitality

Our Requirements

• 5+ years of leadership experience in a high-volume, full-service restaurant or an equivalent combination of education and experience
• Expertise in leading financial performance, including labor and food costs, inventory controls, and strategic resource planning
• Proficiency in Microsoft Excel, Inventory Management systems, Micros Point of Sale (or equivalent), and email communication
• Proven ability to work autonomously, making strategic decisions, and collaborating across all levels of leadership
• Proficiency in English is required due to the international nature of our business and the need communicate with global teams

Physical Requirements

Frequently moving and lifting items up to 25 kgs using appropriate techniques and equipment

Work standing and walking for extended periods of time>

Commitment to proper safety and sanitation practices in a commercial kitchen environment

We kindly request that you submit your application materials, including your resume, in English, as proficiency in English is essential for this role.

About Us

RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military / veteran status, or any other status protected by federal or state law or local ordinance.

At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.