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Expert On-line - Fixed-term Contract

Valmet

Bologna

In loco

EUR 35.000 - 50.000

Tempo pieno

30+ giorni fa

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Descrizione del lavoro

Valmet is seeking an Expert On-line for a fixed-term contract in Bologna. The successful candidate will support customers by resolving machinery issues while working independently after training. This role offers a chance to contribute to a global organization focused on innovation.

Servizi

Work from home options
Welfare benefits
Free internal canteen

Competenze

  • 1 year experience as a programmer or software designer is required.
  • Willing to travel up to 25%.
  • Available for shift work and on-call duties.

Mansioni

  • Collect customer requests related to issues to be resolved.
  • Provide remote assistance and customer support to resolve issues.
  • Develop and propose services to improve performance.

Conoscenze

Fluent in English
Fluent in Italian
Customer-focused
Excellent communication skills
Goal-oriented

Formazione

Degree in Automation Engineering or Informatics

Strumenti

Siemens Step 7
Tia Portal
Motion
Sinamics
HMI WinCC
Data network transmission: Profibus, Profinet
Descrizione del lavoro

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Expert On-line - Fixed-term Contract, Bologna

Client:

Location:

Job Category:

Other

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EU work permit required:

Yes

Job Reference:

063a50535ef7

Job Views:

8

Posted:

24.06.2025

Expiry Date:

08.08.2025

Job Description:

Valmet is looking for an Expert On-line to join our team in Bologna on a 1-year temporary contract. The role involves promptly receiving customer requests related to machinery issues, verifying, and resolving problems remotely. After on-the-job training, the role works independently to complete assigned tasks.

Key responsibilities:

  • Collect customer requests related to issues to be resolved
  • Provide remote assistance and customer support to resolve issues
  • Supervise and update software and working parameters
  • Update online machinery software
  • Develop and propose services, transforming customer requests into performance improvements
  • Maintain proactive service on installed machinery

Requirements:

  • Degree in Automation Engineering or Informatics
  • At least 1 year of experience as a programmer or software designer
  • Fluent in English and Italian; Spanish is a plus
  • Knowledge of Siemens Step 7, Tia Portal, Motion, Sinamics, HMI WinCC, Data network transmission: Profibus, Profinet
  • Willing to travel up to 25%
  • Available for shift work and on-call duties
  • Excellent communication and interpersonal skills
  • Customer-focused and goal-oriented
  • Aligned with our company values

What we offer:

  • Work in a global organization with international colleagues and customers, in a dynamic, modern environment
  • Commitment to innovation and excellence
  • Onboarding and training programs
  • Work from home options
  • Welfare benefits
  • Free internal canteen

Additional information:

If interested in joining Valmet in Bologna, please apply by November 15. We review applications as received and look forward to your application!

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