Expert On-line - Fixed-term Contract

Valmet; Bologna; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

Valmet is seeking an Expert On-line for a fixed-term contract in Bologna. The successful candidate will support customers by resolving machinery issues while working independently after training. This role offers a chance to contribute to a global organization focused on innovation.

Servizi

Work from home options

Welfare benefits

Free internal canteen

Competenze

• 1 year experience as a programmer or software designer is required.
• Willing to travel up to 25%.
• Available for shift work and on-call duties.

Mansioni

• Collect customer requests related to issues to be resolved.
• Provide remote assistance and customer support to resolve issues.
• Develop and propose services to improve performance.

Conoscenze

Fluent in English

Fluent in Italian

Customer-focused

Excellent communication skills

Goal-oriented

Formazione

Degree in Automation Engineering or Informatics

Strumenti

Siemens Step 7

Tia Portal

Motion

Sinamics

HMI WinCC

Data network transmission: Profibus, Profinet

Descrizione del lavoro

Social network you want to login/join with:

Expert On-line - Fixed-term Contract, Bologna

Client:

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

063a50535ef7

Job Views:

8

Posted:

24.06.2025

Expiry Date:

08.08.2025

Job Description:

Valmet is looking for an Expert On-line to join our team in Bologna on a 1-year temporary contract. The role involves promptly receiving customer requests related to machinery issues, verifying, and resolving problems remotely. After on-the-job training, the role works independently to complete assigned tasks.

Key responsibilities:

• Collect customer requests related to issues to be resolved
• Provide remote assistance and customer support to resolve issues
• Supervise and update software and working parameters
• Update online machinery software
• Develop and propose services, transforming customer requests into performance improvements
• Maintain proactive service on installed machinery

Requirements:

• Degree in Automation Engineering or Informatics
• At least 1 year of experience as a programmer or software designer
• Fluent in English and Italian; Spanish is a plus
• Knowledge of Siemens Step 7, Tia Portal, Motion, Sinamics, HMI WinCC, Data network transmission: Profibus, Profinet
• Willing to travel up to 25%
• Available for shift work and on-call duties
• Excellent communication and interpersonal skills
• Customer-focused and goal-oriented
• Aligned with our company values

What we offer:

• Work in a global organization with international colleagues and customers, in a dynamic, modern environment
• Commitment to innovation and excellence
• Onboarding and training programs
• Work from home options
• Welfare benefits
• Free internal canteen

Additional information:

If interested in joining Valmet in Bologna, please apply by November 15. We review applications as received and look forward to your application!