Enterprise Integration Architect — API & Onboarding Lead

Trustpilot, Inc.; Milano; In loco; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

A leading review platform company in Milan is seeking a Technical Solutions Architect to enhance customer onboarding and address technical challenges. You will collaborate cross-functionally to develop tailored solutions, ensuring smooth implementation. The ideal candidate has extensive experience in technical customer-facing roles within a SaaS environment and solid programming knowledge. Join us to shape a trustworthy future together.

Servizi

Competitive compensation package

22 days holiday plus 3 extra days after one year

2 paid volunteering days annually

EUR 10 per day meal voucher

Rich learning and development opportunities

Full access to mindfulness app

Competenze

• Proven ability in a technical customer-facing role.
• Comprehensive understanding of cloud platforms and data management.
• Experience completing RFPs and RFIs.

Mansioni

• Partner with sales on technical skills and solutions mapping.
• Design and present tailored technical solutions.
• Oversee technical onboarding and ensure seamless integration.

Conoscenze

Technical customer-facing role experience

Understanding of Enterprise IT landscapes

Programming knowledge (Python, JavaScript)

Technical communication and presentation skills

Problem-solving abilities

Experience in cross-functional teams

Formazione

Experience in a SaaS enterprise environment

Strumenti

Data analytics platforms

CRM

Postman

Descrizione del lavoro

A leading review platform company in Milan is seeking a Technical Solutions Architect to enhance customer onboarding and address technical challenges. You will collaborate cross-functionally to develop tailored solutions, ensuring smooth implementation. The ideal candidate has extensive experience in technical customer-facing roles within a SaaS environment and solid programming knowledge. Join us to shape a trustworthy future together.