Engagement Manager

Workday; Milano; Ibrido; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

A leading tech company is looking for a Project Manager to lead customer deployments of their Finance/Human Resources/Procurement solutions. You will guide project teams, manage budgets, and ensure customer satisfaction. This role requires 5+ years in project management, fluency in English and Italian, and may involve up to 25% travel across the EMEA region. Flexible work arrangements are available.

Servizi

Flexible work schedules

Work-life balance

Career development opportunities

Competenze

• 5+ years of experience of project management with HCM or Financial implementations.
• International organization experience.
• Successful candidates have a balance of functional and technical experience.

Mansioni

• Drive customer success in project management.
• Lead project teams deploying Workday solutions.
• Guide customers through the deployment lifecycle.

Conoscenze

Project management

Customer success

Leadership

Fluency in English

Fluency in Italian

Strumenti

Workday

Oracle

SAP

PeopleSoft

Descrizione del lavoro

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Our team is all about our customers – we build and deliver services to help them find greater value in their Workday investment. We ensure the successful implementation of Workday’s product solutions on some of our largest and most strategic projects for our clients. We help frame the solution delivery, partnering with our consultants to implement and manage the delivery plan, and ultimately help our clients achieve rapid time to value.

We are a diverse group of people, with an invaluable mix of experiences and backgrounds, located across multiple locations within our EMEA region.

We are committed to diversity and inclusion expressed in the VIBE (Value, Inclusion, Belonging, Equity) approach: At Workday, we VIBE™

Our team lives and breathes Workday’s core values with ‘Employees’ being the first one.

We promote a culture of innovation, continuous improvement, and aspirational goal setting; inspiring and encouraging team members to own and develop their career and become the best professionals they can be!

Why We’re Great

• offer flexible work schedules
• empower you to follow your desired career path & achieve professional and personal goals
• encourage work-life balance and well-being
• are proud to champion equal opportunities for everyone

About the Role

Are you willing to drive our customers to success in a fast-paced environment, achieving the transformation they are looking for?

As a project manager within our delivery team you will learn and apply the Workday methodology to successfully lead Workday project teams deploying our Finance / Human Resources / Procurement solution. You will be responsible for projects across all types of industries, starting with medium size deployments and up to very large and sophisticated global deployments.

You will be the key player guiding customers through our deployment lifecycle, resolving challenges in a creative way by partnering with Workday delivery leadership, consultants, and resource management teams. Your role is to deliver the expected value to our Customer on time and on budget, with the best Customer experience from project start up through go‑live.

Project Managers report to the Delivery Directors of the EMEA Professional Services.

The role may require up to 25% travel across the EMEA region.

Key Objectives for the Role

• Customer deployment success and satisfaction
• Scope and risk management
• Project budget and forecast management
• Timely and transparent communication
• Effective team management

About You

Basic Qualifications

• 5+ years of experience of project management with HCM or Financial implementations within medium or large enterprise
• 5+ years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications
• Successful candidates have a balance of functional (business) and technical experience
• International organization experience
• Fluency in English and Italian is essential

Other Qualifications

• Passion and drive for customer success
• Leadership abilities to empower and focus the project team on deployment objectives
• Strong at building relationships, working cross‑functionally and can influence internal and external stakeholders.
• Excellent organization, time management, and presentation skills
• Ability to manage multiple project priorities at the same time
• Manage 3rd parties on project teams
• Present at Customer Executive Steering Committee meetings
• Solid track record in Project Management delivery within a Professional Services environment
• Work effectively with sales partners to collect requirements, formulate delivery approach, and develop a proposal
• Deliver projects within the budget outlined in the Statement Of Work
• Experience working with customer project managers to proactively identify/resolve issues
• Workday deployment methodology and processes
• Promote a positive and inclusive working environment

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in‑person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in‑office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

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