End-User IT Support Engineer: Windows & Desktop Expert

Nsc Global; Alessandria; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading IT support company is seeking an Onsite Support Engineer in Alessandria, Italy. The role involves providing comprehensive end-user support, managing desktop infrastructure, and maintaining IT systems. Candidates should have over 24 months of experience and strong knowledge of Microsoft systems, networking, and exceptional customer service skills. Competitive compensation and opportunities for professional development are offered.

Competenze

• Work Experience: More than 24 months.
• Sound knowledge of computer hardware and software.
• Proficient in configuring and troubleshooting networking features.

Mansioni

• Provide end user support and troubleshoot technical problems.
• Build and install PCs, telephone systems, and related devices.
• Collaborate with team members for efficient operation.

Conoscenze

Advanced knowledge in Computer Hardware

Advanced knowledge in Common Software applications

Advanced knowledge in Microsoft Operating system

Proficient knowledge in Printer Hardware

Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices

Exceptional customer service

Communication and Analytical skills

Formazione

A+ Certification

Microsoft Certified IT Professional (MCITP) certification

CompTIA A+ Certification

Strumenti

Microsoft Office & Office 365 applications

Ticketing software

Descrizione del lavoro

A leading IT support company is seeking an Onsite Support Engineer in Alessandria, Italy. The role involves providing comprehensive end-user support, managing desktop infrastructure, and maintaining IT systems. Candidates should have over 24 months of experience and strong knowledge of Microsoft systems, networking, and exceptional customer service skills. Competitive compensation and opportunities for professional development are offered.